Retail TouchPoints
Retail Rise: Andy Gray, CEO, Journeys Global Retail Group
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Store Traffic Drops 19.3% Between December And January
Retailers can probably blame #Snowmageddon2015 for the substantial drop in store traffic during January. New research from Euclid indicates that store traffic dropped 6.9% year-over-year due to the sudden cold…
Executive Viewpoints February 10
Taking Things Personally: How Connected Data Enables Personalized Customer Courtship
The retail environments we recognize today have seen a massive transformation since the storefronts of the 1500s in the English countryside. Each had a sign, a storefront and an owner,…
Executive Viewpoints February 9
ID.me Expands Secure Rewards To All Consumers
When effective, personalized deals, offers and messages can help retailers foster long-term engagement and loyalty. To ensure customer data remains secure, ID.me has unveiled the retail rewards marketplace, which is…
News February 9
NET-Count Provides Detailed Store Traffic Intelligence
Traffic counting solutions can help retailers understand how many consumers visit a store throughout the day, week or even month, providing them with detailed intelligence to improve staffing and the…
News February 9
Resilient Loyalty: A Retail Value Proposition For The 21st Century
What we’ve come to call loyalty is badly broken. Businesses have let themselves slip into a mass-market definition of loyalty that isn’t pretty. We foster fear and pander to greed…
Executive Viewpoints February 9
Macy’s And Nordstrom Are Most Buzzed About On Social Media
By monitoring social media feedback and conversations, brands and retailers can determine how top-of-mind they are with consumers. Of all brands and retailers, Macy’s is the most talked about, with…
News February 9Why Are Consumers Abandoning Your Mobile App?
By Mark Clark, Contact Solutions Consumers love their mobile apps. And with 75 billion apps in Apple’s appstore alone, they have a lot to choose from. But with more choices…
Executive Viewpoints February 9
Super Bowl Social Activity Reaches New Heights, But Brands Fail To Capitalize
Over the years, the Super Bowl has evolved from the must-see event for sports fanatics, to a cultural phenomenon of sorts. Now, football fans or not, consumers across the country…
Features February 6How Master Data Management Drives The Omnichannel Customer Experience
By Christophe Marcant, Stibo Systems A recent report from Forrester Research predicts that by 2017, the Internet will influence half of all retail purchases in some way. Features like store…
Executive Viewpoints February 6
