Retail TouchPoints
Retail Rise: Andy Gray, CEO, Journeys Global Retail Group
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Delivering Better Customer Service: Putting The Person In Personalization
The proliferation of business technologies is creating greater scope than ever for automating customer service processes, but how do retailers ensure these capabilities deliver an effective, personalized experience? It’s no…
Executive Viewpoints February 24
Infor CloudSuite Helps Improve Fashion Management And Collaboration
Fashion retailers are tasked to keep pace with the most recent trends, as well as competitor prices and customer demands. To boost sales and customer loyalty, these organizations must keep…
News February 24
60% Of Retailers Lack The Data To Successfully Personalize Campaigns
As many as 60% of retailers admitted that they do not have reliable or sufficient data to ensure their targeting efforts are successful, according to a COLLOQUY report. The report,…
News February 24
What Retailers Can Learn From Amazon Prime’s Success
Since its 2005 launch, Amazon Prime has helped Amazon substantially increase revenues and expand into a wide range of other offerings. Prime’s success, and the steps that went into achieving…
Executive Viewpoints February 23
Starmount Customer Engagement Suite Helps Link Digital And Physical Retail Experiences
Shoppers today are seeking seamless, omnichannel experiences. In order to create more personalized and comprehensive shopping journeys, retailers are focused on integrating in-store and online channels. Starmount introduced the Customer…
News February 23
Transformative Retail Technologies Must Enable — Not Eliminate — Employees
According to the bleeding edge of the futurists’ manifesto, the relentless march of e-Commerce will transform the malls of today into the data centers powering tomorrow’s online purchases. If you…
Executive Viewpoints February 23
Moosejaw Ramps Up Mobile Performance, Boosts Shopper Engagement
Over the past few years, outdoor retailer Moosejaw has embraced a series of cutting-edge technologies to improve the customer experience online and in-store. For one, more than 70% of all transactions…
Features February 23Dynamic Pricing: Why The Future Of Retail Is Now
By Arie Shpanya, Wiser There’s no way to avoid it in retail these days: Big-box retailers are taking control of their pricing and driving the market with a strategy called…
Executive Viewpoints February 23Vosges Haut-Chocolat Chooses AgilOne To Build Customer Engagement
Vosges Haut-Chocolat, a manufacturer and retailer of chocolate products, has adopted predictive marketing cloud technology from AgilOne to boost customer engagement and strengthen acquisition campaigns. The retailer expects to use…
News February 20
