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Creating PACTS To Enhance Customer Experience
In today’s digitally disrupted world, leading players are creating superior customer care with interactions that are personalized, accurate, collaborative, timely, and appropriately self-served. Albert Einstein once said, “If you can’t…
Features April 8
Walmart Increases Employee Wages…Will Others Try To Catch Up?
In what has felt like a game of “follow the leader” over the past few months, numerous retailers such as Walmart, TJX and Target all have raised their minimum wages…
Editor's Perspective April 8
DICK’S Sporting Goods Maintains Focus On Omnichannel Excellence
In 2014, DICK’S Sporting Goods realized the bottom-line impact of omnichannel strategies. The sporting goods retailer’s e-Commerce business reached 14.4% of total sales in Q4 2014, up more than 2%…
Features April 8
Custora Raises $6.5 Million In Series A Funding
Custora, a New York City-based marketing software startup, has raised $6.5 million in a Series A funding round led by Foundation Capital. Greycroft Partners and Valhalla Ventures also contributed to…
News April 7How To Foster Employee And Consumer Advocates
By Alicia Fiorletta, Senior Editor I’m pretty sure every retailer wants to learn how to turn their customers and employees into brand advocates. After all, there are several benefits of…
Executive Viewpoints April 7Springboard Retail Creates New Partner Program
Springboard Retail, a cloud-based POS and retail management solution provider, has launched a channel partner program designed to help technology businesses better target local, regional and national retailers by offering…
News April 7Tween Brands Taps APT To Improve ‘Test And Learn’ Capabilities
Tween Brands, an apparel retailer that operates more than 1,000 Justice stores, has licensed a variety of applications from Applied Predictive Technologies (APT) to make data-driven decisions across its organization.…
News April 7
‘Top Quartile’ Retailers Drive Industrywide E-Commerce Growth
Top quartile (Q1) e-Commerce businesses exceed competitors from a revenue perspective, according to RJMetrics. They earn more than $600,000 in revenue within six months of their first order, which is…
News April 7ShopperTrak And shopkick Partner To Create Comprehensive Beacon Solution
ShopperTrak, a provider of location-based analytics solutions, is partnering with shopping app company shopkick to develop a beacon and analytics offering designed to empower retailers to engage in-store shoppers and…
News April 7
