Retail TouchPoints

Latest Posts

Nordstrom Tests Curbside Pickup In 20 Locations

Nordstrom is aiming to expand its omnichannel fulfillment options by testing curbside pickup in 20 locations nationwide. Currently, the department store retailer offers a buy online, pickup in-store option, so…

News May 6

Spotlighting Social Commerce Superstars!

By Alicia Fiorletta, Senior Editor  A few weeks ago, I had the amazing opportunity to speak on a webinar focused on the top five trends in social commerce. My goal for…

Executive Viewpoints May 5

4 Things You Can Learn From Customer Complaints: Employee Edition

People are not easily pleased. If you’ve worked in retail for more than an hour, you’ve figured that out. But no matter how cranky a customer may be, there is…

Executive Viewpoints May 5

5 Persona-Based Segments To Fuel Your E-Commerce Personalization And Optimization Plan

Uncovering patterns and trends in behavior is a key step for marketers who are analyzing, optimizing or personalizing web sites. This ongoing effort can be achieved by creating segments in…

Executive Viewpoints May 5

Flourish Of Thomasville Prepares For Expansion With Harbortouch POS

Melissa Taylor, Co-Founder of Flourish of Thomasville, started her business because she wanted to make a difference. She refers to her shop as an “encouragement store” — a hub of products that…

Features May 5

Toshiba Integrates With SAS To Strengthen Retail Loyalty

Toshiba Global Commerce Solutions has signed an agreement with SAS that enables the two companies to integrate retail promotions and loyalty systems with business analytics processes. The agreement is the…

News May 5

The Next Billion-Dollar Retail Opportunity? Mobile

For retailers anxious to crack the code on mobile marketing to their smartphone-empowered shoppers, look no further than these numbers: 30% of shoppers aged 16-34 use apps to plan out…

Executive Viewpoints May 5

Coach Completes Stuart Weitzman Acquisition

Coach, Inc., has completed its acquisition of Stuart Weitzman Holdings LLC, a designer and manufacturer of women’s luxury footwear. Coach purchased the brand from private equity firm Sycamore Partners in…

News May 5

Walmart Shakes Up Executive Team

Wal-Mart Stores is shaking up its executive team in an effort to tighten up the organizational structure, according to an internal announcement from Walmart U.S. President and CEO Greg Foran…

News May 4
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank