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4 Things You Can Learn From Customer Complaints: Employee Edition
People are not easily pleased. If you’ve worked in retail for more than an hour, you’ve figured that out. But no matter how cranky a customer may be, there is…
Executive Viewpoints May 5
5 Persona-Based Segments To Fuel Your E-Commerce Personalization And Optimization Plan
Uncovering patterns and trends in behavior is a key step for marketers who are analyzing, optimizing or personalizing web sites. This ongoing effort can be achieved by creating segments in…
Executive Viewpoints May 5
Flourish Of Thomasville Prepares For Expansion With Harbortouch POS
Melissa Taylor, Co-Founder of Flourish of Thomasville, started her business because she wanted to make a difference. She refers to her shop as an “encouragement store” — a hub of products that…
Features May 5Toshiba Integrates With SAS To Strengthen Retail Loyalty
Toshiba Global Commerce Solutions has signed an agreement with SAS that enables the two companies to integrate retail promotions and loyalty systems with business analytics processes. The agreement is the…
News May 5
The Next Billion-Dollar Retail Opportunity? Mobile
For retailers anxious to crack the code on mobile marketing to their smartphone-empowered shoppers, look no further than these numbers: 30% of shoppers aged 16-34 use apps to plan out…
Executive Viewpoints May 5
Coach Completes Stuart Weitzman Acquisition
Coach, Inc., has completed its acquisition of Stuart Weitzman Holdings LLC, a designer and manufacturer of women’s luxury footwear. Coach purchased the brand from private equity firm Sycamore Partners in…
News May 5
Walmart Shakes Up Executive Team
Wal-Mart Stores is shaking up its executive team in an effort to tighten up the organizational structure, according to an internal announcement from Walmart U.S. President and CEO Greg Foran…
News May 4Starbucks Opens Express Store In New York City
Starbucks has opened its first express store at 14 Wall Street in Manhattan, across from the New York Stock Exchange. The new store concept is designed to provide quick service…
News May 4Advance Auto Parts Selects Teradata For Analytics Optimization
Advance Auto Parts, an automotive aftermarket parts provider, has selected Teradata as its Enterprise Data Warehouse (EDW) provider. Leveraging EDW, Advance Auto Parts will be equipped to aggregate data from…
News May 4
