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RFID And The Strengthening Retailer-Manufacturer Relationship
In the retail industry today, retailers and their trading partners are struggling to deliver an omnichannel strategy that transcends outdated supply chain processes and truly delivers a seamless experience. While…
Executive Viewpoints May 26
87% Of Contact Center Leaders Say Agents Are Highly Stressed
In the retail industry, excellent customer service can help build a loyal consumer base. And store associates, call center agents and other service reps are the backbone of a successful…
News May 26
Transforming Online Retail: Conquering The Abandoned Shopping Cart Armageddon
Although hard to measure, estimates on the value of merchandise abandoned in online carts range from $18 billion to $4 trillion — a terrifying thought for online retailers. A large factor contributing to…
Executive Viewpoints May 26Will Facebook’s Acquisition Of TheFind Revolutionize Product Discovery?
By Jack Lowinger, Founder and CEO of Cartonomy Facebook’s acquisition of TheFind is unsurprising — as the company continues to strive to go beyond social networking and further ventures into…
Executive Viewpoints May 25
Sales Down, But Sales Per Shopper Up For Physical Stores
The spring season has been one of mixed emotions for brick-and-mortar retailers. Merchants boosted year-over-year average transaction value (ATV) and sales per shopper (SPS), but lost sales and traffic numbers…
News May 22Google Set To Launch ‘Buy’ Button For Mobile Search
Google will launch a ‘buy’ button next to products listed on its search result pages, according to a report from The Wall Street Journal. The buttons will accompany sponsored search results,…
News May 22Rite Aid Introduces Wellness+ With Plenti Marketing Campaign
Rite Aid has launched an integrated marketing campaign designed to promote its wellness+ with Plenti loyalty program. The new loyalty offering combines the Rite Aid wellness+ program with Plenti, a…
News May 22Spring Cleaning For Retail Marketers
By Chip Overstreet, SVP of Marketing, Business & Corporate Development at MyBuys Spring cleaning trends are hardly exclusive to the home. Modern retailers would benefit from applying the seasonal cleaning…
Executive Viewpoints May 22
Lumber Liquidators CEO Resigns Amid Toxic Flooring Allegations
Lumber Liquidators CEO and President Robert Lynch has “unexpectedly” resigned from his position, according to a company statement. Although the retailer has started a national search for Lynch’s replacement, there…
News May 22
