Retail TouchPoints

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A Retailer’s Guide To Customer Surveys

The famous comedian Gallagher entertains audiences with what he calls seeing things through “new eyes.” He proudly claims he got the concept from all the “bring you to your knees”…

Executive Viewpoints June 15

85% Of Consumers Prefer To Shop In Physical Stores

Despite the rise of e-Commerce, brick-and-mortar stores are as relevant as ever. In fact, disposable income spent by U.S. consumers in stores will reach $5 trillion by 2020, according to…

News June 15

5 Steps To Being EMV-Ready

The EMV (that’s EuroPay, MasterCard and Visa) liability shift date is fast approaching. Effective October 1, 2015, merchants will be held liable for fraud on card-present transactions if a customer…

Executive Viewpoints June 15

Top 3 Things Most Companies Get Wrong When It Comes To Social Media Engagement

By Ekaterina Walter, Sprinklr   Responding to customers across social media channels is table stakes. Most customers expect a response within 60 minutes after mentioning a brand. If you respond quickly,…

Executive Viewpoints June 15

Former Dollar General Exec Returns To Head Store Operations

Former Dollar General executive Jeff Owen has come out of retirement to rejoin the company as EVP of Store Operations effective June 15, 2015. Owen will replace Greg Sparks, who…

News June 15

JDA Software Announces Partnership With Google

JDA Software has developed a new partnership with Google in an effort to create the next generation of its cloud-based omnichannel and supply chain solutions. Through this collaboration, Google is…

News June 12

Former Loehmann’s CEO Added To Joinem Board Of Directors

Former Loehmann’s CEO Steven Newman has joined the Board of Directors at Joinem, a community-powered digital retailer. As part of the Board, Newman will advise on the company’s strategic direction,…

News June 12

Macy’s Opens Men’s Wearhouse Rental Shops In 300 Stores

Macy’s has signed an agreement with Men’s Wearhouse to open licensed tuxedo rental shops in 300 locations nationwide. Although Macy’s will continue to sell tuxedos from its own men’s assortment,…

News June 12

Mobile Ads Drive Twice The Sales Of Desktop Ad Campaigns

Mobile has become a massive part of the average consumer’s everyday life, and as such, retailers have to adjust their experience to the medium. In particular, marketers and advertisers alike…

News June 12
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