Retail TouchPoints

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BrandsMart Optimizes Field Service Operations With ServiceScheduling

Retailers that sell electronics can boost customer loyalty and satisfaction by offering additional services, such as item installation, maintenance and repairs. Because field technicians that provide these services rarely work…

Features July 2

Consumers Are Eager To Celebrate The Red, White And Blue!

The summer is officially in full swing and Independence Day is upon us! Shoppers plan to celebrate the July 4th holiday weekend by attending barbecues and watching parades.  More than…

Executive Viewpoints July 2

QVC Hires SVP For New Business Planning & Analysis Group

QVC has appointed Sanjay Singh as Senior Vice President (SVP) of its new Business Planning & Analysis group. Singh will be responsible for developing financial insights and driving integrated global…

News July 2

WalmartLabs Rolls Out New Product Content Collection System

Walmart is testing a new program designed to help suppliers send their catalogs directly to the retailer, according to a WalmartLabs blog post. For the pilot program, called the Product…

News July 1

Donna Karan Steps Down From Chief Designer Role

After more than 30 years, Donna Karan has stepped down as Chief Designer of Donna Karan International (DKI). Moving forward, Karan will serve in an advisory role and also will…

News July 1

Amazon Taps Machine-Learning To Improve Ratings/Reviews Experience

Ratings and reviews are a core part of the online shopping experience. In fact, 86% of consumers indicate that they’re “essential” to their browsing and buying journeys.  Amazon is one retailer…

Executive Viewpoints July 1

Garnet Hill Opens First Pop-Up Shop In New York

Garnet Hill has opened its first physical store, a pop-up location, in Bridgehampton, N.Y., in an effort to give consumers an authentic touch-and-feel experience for its merchandise. Garnet Hill celebrated…

News July 1

ModCloth Reduces Google App License Usage By 30% With SysCloud

ModCloth is an online retailer specializing in fashion from a variety of independent designers. Since its launch in 2002, the company has grown exponentially, surpassing 450 employees. All team members…

Features July 1

Are You Ready For Mobilegeddon?

Google’s recent algorithm update is causing a stir among retailers. Now, the search engine giant is boosting the rankings of mobile-optimized pages to provide a better user experience. While this…

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