Retail TouchPoints

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Top 3 Things Most Companies Get Wrong When It Comes To Social Media Engagement

By Ekaterina Walter, Sprinklr   Responding to customers across social media channels is table stakes. Most customers expect a response within 60 minutes after mentioning a brand. If you respond quickly,…

Executive Viewpoints June 15

Former Dollar General Exec Returns To Head Store Operations

Former Dollar General executive Jeff Owen has come out of retirement to rejoin the company as EVP of Store Operations effective June 15, 2015. Owen will replace Greg Sparks, who…

News June 15

JDA Software Announces Partnership With Google

JDA Software has developed a new partnership with Google in an effort to create the next generation of its cloud-based omnichannel and supply chain solutions. Through this collaboration, Google is…

News June 12

Former Loehmann’s CEO Added To Joinem Board Of Directors

Former Loehmann’s CEO Steven Newman has joined the Board of Directors at Joinem, a community-powered digital retailer. As part of the Board, Newman will advise on the company’s strategic direction,…

News June 12

Macy’s Opens Men’s Wearhouse Rental Shops In 300 Stores

Macy’s has signed an agreement with Men’s Wearhouse to open licensed tuxedo rental shops in 300 locations nationwide. Although Macy’s will continue to sell tuxedos from its own men’s assortment,…

News June 12

Mobile Ads Drive Twice The Sales Of Desktop Ad Campaigns

Mobile has become a massive part of the average consumer’s everyday life, and as such, retailers have to adjust their experience to the medium. In particular, marketers and advertisers alike…

News June 12

7 Design Tips To Reduce Bounce Rates On A Retail Site

By Sally Grisedale, [24]7  Bounce rates occur when a customer visits a web site, fails to click on anything, and then leaves the site. Evaluating your site based on bounce…

Executive Viewpoints June 12

ShopperTrak And Workplace Converge To Help Optimize Retail Staffing

ShopperTrak, a provider of consumer behavior insights and location-based analytics, has integrated with labor forecasting and scheduling solution provider Workplace to enhance the in-store customer experience and maximize conversions for…

News June 12

Raley’s Connects Digital And Physical Channels With Unata

Raley’s, a chain of supermarkets in California and Nevada, has selected omnichannel commerce solution provider Unata to power its web site and in-store digital experiences. Raley’s selected Unata to serve…

News June 11
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