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Why Mall Retailers’ Best Bet Is Still A Strong Community Strategy
By Ulrika Haug, Lithium Technologies For years, we’ve heard that shopping malls are struggling. So it comes as a pleasant surprise to learn that in 2014, malls saw their highest…
Executive Viewpoints July 3
Store Tours: Putting The Customer At The Center Of The Shopping Experience
StoreTours with: Henry Posner, B&H Photo Video Pro-Audio Henry Posner talks about customer service initiatives and social strategies at B&H, which allow employees to share their insights and feedback openly.…
News July 2
Nike Founder Steps Down From Board Of Directors
Phil Knight, the Founder of Nike, will step down from his position as Chairman of the company’s Board of Directors. Knight, who is 77, stepped down the company’s CEO in…
News July 2
BrandsMart Optimizes Field Service Operations With ServiceScheduling
Retailers that sell electronics can boost customer loyalty and satisfaction by offering additional services, such as item installation, maintenance and repairs. Because field technicians that provide these services rarely work…
Features July 2Consumers Are Eager To Celebrate The Red, White And Blue!
The summer is officially in full swing and Independence Day is upon us! Shoppers plan to celebrate the July 4th holiday weekend by attending barbecues and watching parades. More than…
Executive Viewpoints July 2
QVC Hires SVP For New Business Planning & Analysis Group
QVC has appointed Sanjay Singh as Senior Vice President (SVP) of its new Business Planning & Analysis group. Singh will be responsible for developing financial insights and driving integrated global…
News July 2WalmartLabs Rolls Out New Product Content Collection System
Walmart is testing a new program designed to help suppliers send their catalogs directly to the retailer, according to a WalmartLabs blog post. For the pilot program, called the Product…
News July 1
Donna Karan Steps Down From Chief Designer Role
After more than 30 years, Donna Karan has stepped down as Chief Designer of Donna Karan International (DKI). Moving forward, Karan will serve in an advisory role and also will…
News July 1Amazon Taps Machine-Learning To Improve Ratings/Reviews Experience
Ratings and reviews are a core part of the online shopping experience. In fact, 86% of consumers indicate that they’re “essential” to their browsing and buying journeys. Amazon is one retailer…
Executive Viewpoints July 1
