Retail TouchPoints
What Wayfair is Learning as it Takes Its Online Catalog Offline to Brick-and-Mortar
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Abercrombie to Touch Down in New Orleans for Super Bowl Pop-Up
Following the success of its licensed product collection with the National Football League (NFL), Abercrombie & Fitch is planning a one-day “Abercrombie House” pop-up in New Orleans leading up to…
News January 29
Stater Bros. Deploys AI Produce Ordering to Improve Inventory Management, Reduce Food Waste
California supermarket chain Stater Bros. is rolling out an AI-powered ordering solution from Afresh in the produce department at all 169 of its stores following a successful pilot. By replacing…
News January 29
Struggling Kohl’s to Close 27 Stores, Cut 10% of Corporate Workforce
Kohl’s will close 27 underperforming stores by April 2025 and shutter an ecommerce fulfillment center (EFC) in San Bernardino, Calif. when the lease on that property expires in May 2025,…
News January 29
A Pragmatic Guide to Building a Global Retail and Ecommerce Content Strategy
In the highly competitive world of retail and ecommerce, brands must deliver personalized and relevant customer experiences to stay ahead. Tailoring product descriptions, marketing campaigns and customer service to align…
Executive Viewpoints January 29
Why Brands Need to Get (More) Serious About Battling Counterfeit Products
The problem of counterfeit products remains, paradoxically, both enormous and under the radar. One big reason: given how widespread, global and (by necessity) publicity-averse its practitioners are, it’s difficult to…
Features January 29
Pet Supplies Plus Adds Grubhub Delivery Option
In a deal designed to make animals (and their humans) purr with satisfaction, Pet Supplies Plus and its emerging sister brand Wag N’ Wash have partnered with Grubhub for on-demand…
News January 28
Bookshop.org Ratchets Up Battle Against Amazon with Addition of E-book Sales
As it marks its fifth anniversary, Bookshop.org has launched a new salvo in its battle against Amazon — a new e-book platform that will enable independent bookstores to sell e-books…
News January 28
Whole Foods CEO to Lead all of Amazon Grocery
Whole Foods Market CEO Jason Buechel has taken on an expanded role at Amazon and will now lead the company’s Worldwide Grocery Stores (WWGS) division, which encompasses Amazon Go and…
News January 28
UPDATE: Philadelphia Whole Foods Workers Vote to Unionize
[Update as of Jan. 28, 2025] A majority of the employees at the Whole Foods flagship in Philadelphia’s Center City have voted to join the United Food and Commercial Workers…
News January 28
