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Abercrombie Hires New Head Of Diversity And Inclusion

Abercrombie & Fitch has appointed Jeanetta Darno as its new VP of Diversity and Inclusion. In this role, Darno will be responsible for enhancing the existing global diversity and hiring…

News October 26

What?  You Launched A Loyalty Program Without An Exit Strategy?

By Babs Ryan, ThoughtWorks Retail  Seems that some loyalty customers are Plenti [sic] angry about having their current loyalty program replaced.  Here’s what a few of them said in chat rooms: Jennifer: “This…

Executive Viewpoints October 26

How The Three P’s Work For Bluemercury

He was told his business plan wouldn’t work, by a key business strategist. A specialty chain focused on personalized service can’t maintain the desired quality of service across more than…

Features October 26

Amazon Turns A Profit For The Second Straight Quarter

For the second straight quarter, Amazon posted a profit, backed heavily by strong North American sales and growth to its Amazon Web Services (AWS) division. In Q3 2015, Amazon took…

News October 23

Take UX Iteration Beyond Your Next Sale

By Geoff Wilson, 352 Inc. Retailers know more than anyone the value of customer insights, shopper experience and analytics. While these insights guide in-store displays and promotions, a recent Gallup…

Executive Viewpoints October 23

Carpisa Streamlines Design, Production and Sourcing With PLM Solution

Carpisa, a leading Italian brand for fashion handbags, luggage and accessories, has deployed the TXT Retail PLM solution. The product lifecycle management solution allows Carpisa to integrate and streamline all…

News October 23

FarmaCorp Combines The Art And Science Of Pricing

With: Andres Valdivieso, FarmaCorp As a business, FarmaCorp has two distinct divisions: Pharmacy and convenience. During this episode of TouchPoints TV, Andres Valdivieso, CIO of FarmaCorp discusses how the company…

News October 23

Woodbury Optimizes E-Commerce Operations With Enhanced Data Reporting

No matter their size, retailers must always optimize their e-Commerce presence to ensure that companywide processes remain efficient. With proper data reporting capabilities, merchants can gain an edge on competitors…

Features October 23

Fresh & Easy To Close All 97 Stores

Struggling grocer Fresh & Easy will begin winding down operations in preparation for the shutdown of all of its 97 stores in California, Arizona and Nevada. The chain, owned by…

News October 22
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