Retail TouchPoints

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Shrink As Percentage Of Sales Climbs 50% In 2015

The combination of a still-slow world economy straining consumers’ buying power, along with decreased spending by retailers on loss prevention, has led to a significant increase in global shrink numbers.…

Features November 3

H-E-B To Grant Stock Options To 55,000 Employees

H-E-B, a Texas-based supermarket and grocery store, has announced that 55,000 of its employees will be eligible to receive a portion of company stock under a new employee ownership plan…

News November 3

Amazon Opens First Physical Store In Seattle

Amazon has opened its first brick-and-mortar store in Seattle, in a move that takes the e-Commerce powerhouse back to its roots: selling books. Amazon Books, as the store is called,…

News November 3

Differentiation In A Channel-Agnostic World

The “antennas” of advertisers and retailers are sharply raised as the holiday season rapidly approaches. Smart advertisers and retailers understand what is at stake, and know that it’s a newly…

Executive Viewpoints November 3

Technology Is Important, But Trust Is Essential

We talk a lot about omnichannel retail and giving today’s shoppers every option when it comes to product ordering and delivery. But what is really at the heart of retail…

Features November 3

Marketers And Consumers Remain Far Apart On Advertising Perception

There appears to be a major gap between marketers and buyers when it comes to the perception of advertising and its effects on purchasing habits. While 83% of marketers believe…

News November 3

CollaborateCloud Ties Together Internal Communication For SMBs

Although small businesses don’t have the breadth of larger retailers, they can still have difficulty trying to manage workflow and internal communication. Often, these companies are still growing and are…

News November 2

Why Offer In-Store Fulfillment?

The number-one reason retailers pursue an omnichannel strategy is customers expect it. A customer shopping online wants to view item availability online and in-store. She also wants the option of…

Executive Viewpoints November 2

Associate Training And The Customer Experience Paradigm

With every new season, product line and technology adaptation, we have seen the retail market rapidly change. Retailers that fall behind the fast-moving demands of omnichannel and millennial shopper expectations…

Executive Viewpoints November 2
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