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Staples Co-Founder Tom Stemberg Passes Away At 66

Tom Stemberg, Co-Founder of Staples, passed away on Oct. 23 at the age of 66. Stemberg died at his home in Chestnut Hill, Mass., two years after being diagnosed with…

News October 26

LE TOTE Releases Mobile App For Direct Product Access

On-demand fashion rental service LE TOTE has released its first mobile app, providing iPhone users direct access to more than 150,000 pieces of clothing and accessories. LE TOTE has seen…

News October 26

JCPenney Lays Off 300 At Corporate Headquarters

JCPenney has cut 300 positions at its headquarters in Plano, Texas, representing a 9% reduction of the company’s 3,400-person corporate staff. The department store retailer has joined the likes of…

News October 26

Westfield Hires Chief Data And Analytics Officer

Westfield Corporation, an operator of 40 shopping centers, has hired Raghav Lal as its first Chief Data and Analytics Officer. In this role, Lal will oversee the collection, analysis and…

News October 26

Abercrombie Hires New Head Of Diversity And Inclusion

Abercrombie & Fitch has appointed Jeanetta Darno as its new VP of Diversity and Inclusion. In this role, Darno will be responsible for enhancing the existing global diversity and hiring…

News October 26

What?  You Launched A Loyalty Program Without An Exit Strategy?

By Babs Ryan, ThoughtWorks Retail  Seems that some loyalty customers are Plenti [sic] angry about having their current loyalty program replaced.  Here’s what a few of them said in chat rooms: Jennifer: “This…

Executive Viewpoints October 26

How The Three P’s Work For Bluemercury

He was told his business plan wouldn’t work, by a key business strategist. A specialty chain focused on personalized service can’t maintain the desired quality of service across more than…

Features October 26

Amazon Turns A Profit For The Second Straight Quarter

For the second straight quarter, Amazon posted a profit, backed heavily by strong North American sales and growth to its Amazon Web Services (AWS) division. In Q3 2015, Amazon took…

News October 23

Take UX Iteration Beyond Your Next Sale

By Geoff Wilson, 352 Inc. Retailers know more than anyone the value of customer insights, shopper experience and analytics. While these insights guide in-store displays and promotions, a recent Gallup…

Executive Viewpoints October 23
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