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E-Commerce Growth Spawns Unwanted Side Effect: More Holiday Returns
As the 2015 holidays come to a close, retailers are tasked with handle their annual flow of product returns. The pickiness of consumers and the nature of gift-giving makes returns…
News January 13RTP Editors Make Vend’s Top 50 Retail Influencers For 2016!
The Retail TouchPoints team is proud to announce that Editor-In-Chief Debbie Hauss and Content Strategist Alicia Fiorletta have both been named to Vend’s list of Top 50 Retail Influencers for 2016! …
Executive Viewpoints January 12Oracle Updates Entire Retail Solution Suite
While many solution providers announce solution upgrades and enhancements during the NRF Big Show each year, 2016 is a seismic shift for Oracle Retail. Version 15 of Oracle Retail solutions…
News January 12
Amazon Is Not The Only Online Retailer Paving The Way For Price Optimization
Nearly every multichannel retailer wrestles with increasingly competitive and fast-moving markets, and implementing a dynamic, highly responsive pricing solution is critical to competitive success. With thousands of SKUs in multiple…
Executive Viewpoints January 12
Evergage Scores $10 Million To Boost Personalization
Real-time personalization provider Evergage has raised an additional $10 million in venture capital, bringing the total funds raised to more than $21 million. This Series B round was led by…
News January 12
Zenput Task Management Focuses On Completion Of In-Process Projects
Zenput, a mobile operation management solution, has added task management capabilities that address needed follow-up for finishing incomplete products as part of its offering. Initially focused on mobile workforce management,…
News January 12
TouchSocial Fosters Personalized Social Media Engagement Between Brands And Consumers
Mobile chat solution provider TouchCommerce has introduced the TouchSocial personalized engagement experience, enabling shoppers to seamlessly connect with a customer service expert or take advantage of a personalized self-service option…
News January 12
How To Gain Customer Loyalty In Retail Banking: Customer Experience 2.0
For the past several years the term ‘Customer loyalty’ has become a real trend in almost all spheres where business interacts with a customer: banking, retail, telecommunications, insurance, etc. Every…
Executive Viewpoints January 12
Overcoming Fear Of Digital Transformation
You’re already on the path of digital transformation if you have a well-constructed web site with a scalable product catalog to support it. You are even further down the road…
Executive Viewpoints January 12
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