Retail TouchPoints

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Retailers Are Missing The Boat On Retargeting, But They Don’t Have To

Digital ads today tend to follow us around the Internet. One minute you are casually browsing for a new laptop bag or pair of shoes, and next thing you know,…

Executive Viewpoints January 5

Four Ways To Improve The Customer Experience In 2016

The customer experience has evolved into a major differentiator in today’s marketplace. Not only can it inaugurate customer loyalty and retention, but it can instantaneously alter a brand’s image based…

Executive Viewpoints January 5

75% Of Shoppers Say Brick-And-Mortar Personalization Continues To Fall Short

As retailers strive to understand the consumer throughout the path to purchase, they are putting in more effort to personalize their offerings across channels. However, numerous studies reveal that a…

News January 5

Kroger To Launch Small Format Fresh Foods Banner

Kroger, the nation’s largest traditional supermarket chain, is embracing the enthusiasm around fresh, local, organic and natural foods. The retailer plans to open a 27,000-square-foot store in Gig Harbor, Wash.…

News January 4

The Laptop Is Dead: How Mobile Now Really Means Mobile

By Stephan Schambach, NewStore “The king is dead! Long live the king!” This proclamation dates back to the 13th century, and ensured a smooth, uninterrupted momentum of rule. Rather than…

Executive Viewpoints January 4

Target Names Longtime Exec As New Chief Stores Officer

Target has promoted Janna Potts to EVP and Chief Stores Officer, replacing Tina Tyler in the role, effective immediately. Potts will be responsible for leading Target’s 1,805 U.S. stores and…

News January 4

1:1 With Williams-Sonoma, Inc. Talent VP

Recently I had the opportunity to speak with Patti Clauss, Vice President, Global Talent Acquisition, for Williams-Sonoma, Inc. (WSI). She shared her inspiration, insights and best practices for all organizations…

Features January 4

Aptos Names Retail Veteran Lawrence Jackson To Board

Aptos has named Lawrence Jackson, an industry veteran with high-level experience at both retail and consumer goods companies, to its board of directors. Jackson currently is Chairman of SourceMark LLC…

News December 31

Why The Real Opportunity For Retailers Is After the Holidays

By Graeme Grant, Demandware Retailers spend a lot of time and effort catering to their “best” customers – those that buy products as many as five or ten times a…

Executive Viewpoints December 31
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