Retail TouchPoints

Enhancing Discount Tire’s “Customer For Life” Brand Experience

84% Of Shoppers Abandon Sites With Complicated Online Checkouts

Retailers struggling with cart abandonment should take one piece of advice regarding their online checkout processes: keep it simple. As many as 84% of U.S. consumers stated they would abandon…

Redefining Clienteling To Reach Current And Future Customers

Retail Analytics: Staying In Front Of The Changing Face Of Retail

With: Matthew Lingard, UXC Eclipse Shoppers today expect more tailored and personalized experiences across all devices. However, the most communication and commerce touch points that emerge, the more data retailers need…

Houchens Food Group Strives To Get Pricing Right Across Brands

Houchens Food Group, an operator of supermarkets including Food Giant, Buehler’s Food Markets, IGA and Price Le$$ Foods, has selected a suite of solutions from Revionics. Modules include Revionics Price Management, Revionics Price…

SAS Demonstrates IoT That Improves Customer Connections In-Store

With IoT expected to take a major step forward in retail this year, solution providers are tasked with unleashing the most practical platform to meet the demand. During #NRF16, analytics…

FiveStars Raises $50 Million To Personalize Offline Commerce For SMBs

FiveStars, a company that provides loyalty programs for small businesses, has raised $50 million in funding to provide solutions personalize offline commerce. HarbourVest Partners, with participation from Lightspeed Venture Partners,…

Waitrose Adds Mobile, Tablet-Based POS With Extended PCMS Contract

British retailer Waitrose has extended its contracts with PCMS for an additional 10 years. The retailer will implement the PCMS VISION OnDemand service-based applications, including mobile and tablet-based POS. The…

TJX, Guitar Center Optimize Change Management To Maximize ROI

Managing the workplace environment can be stressful for retailers with vast brick-and-mortar presences, especially if they don’t have proper change management policies in place. In fact, 62% of retailers still…