Retail TouchPoints

Holiday Fraud Attempts Rise 8% Along With E-Commerce Volume

The holiday brought good news for digital retailers: strong growth in e-Commerce transactions, which rose 21% compared to the previous year. The bad news is that cyber crooks followed the…

Fujitsu Spotlights Self-Service And Customer Engagement Solutions

With customer engagement demands continuing to accelerate, Fujitsu has launched a variety of new solutions to deliver omnichannel functionalities, faster POS checkouts and expanded self-service capabilities. These new technologies include:…

Store Sales Disappointed But Store-Based Fulfillment Volumes Spiked 72%

While the past holiday season has been considered lackluster by many analysts within the retail industry, the concept of omnichannel fulfillment appears to have caught on more strongly than ever.…

Aligning Digital and In-Store Experiences

How Digital Video Improves Customer Engagement At Total Wine

How Hughes Networks Helps Improve Customer Engagement At Total Wine With Digital Video

Brightpearl Raises Additional $11 Million To Grow SMB Client Base

Brightpearl, which supplies a cloud-based inventory management and business platform to SMB retailers and wholesalers, has raised $11 million in its latest round of financing. This brings the company’s funding…

Giant Eagle Deploys Task Management Tools To Manage Constant Change

Realizing that dealing with the unexpected is actually the norm, supermarket chain Giant Eagle is in the process of restructuring its store operations, task management and communications to reflect this…

SHOP.COM Adds More Than 50,000 Items To Product Line

E-Commerce retailer SHOP.COM has selected the Sourcing solution from SPS Commerce to expand its sales volume in select product categories such as soft goods and consumables. Since implementing the solution…