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Getting Started With Digital Transformation
With: Snehanshu Shah, SAP Retailers are struggling with digital transformation because their IT landscapes are complex. SAP is helping to simplify those systems. Retailers must better understand customers across all…
News February 1How To Choose The Right Payment Technology
By Alon Feit, Splitit Over the last several years, the introduction of new payment solutions has risen dramatically, yet consumers are ultimately reliant on retailers actually implementing these new solutions…
Executive Viewpoints January 29
Keeping Lean At Touch of Modern By Automating Accounts Payable
While retailers often spread themselves too thin while in a growth mode, Touch of Modern has managed to buck this trend with a new payments management solution from Tipalti. Although…
Features January 29Home Depot, Zappos, REI Cited For Customer Service Excellence In Select Group of 8 Out Of 100
Just eight retailers out of 100 retail companies recently benchmarked by the e-tailing group have been recognized for providing superior online customer service. The other 92 may have a lot of…
News January 29Theory, Hanover Direct Select Amplience To Manage Media Production
Clothing retailer Theory has chosen digital e-Commerce provider Amplience to manage rich media elements throughout its site. The Amplience Big Content Cloud is designed to let the retailer run fresh…
News January 28
Gap Fills CMO Vacancy With Abercrombie & Fitch Exec
After a year with its critical Chief Marketing Officer position vacant, Gap has hired former Abercrombie & Fitch Senior VP of Marketing Craig Brommers to fill the role. Brommers will…
News January 28
How Employee Engagement Improves Customer Engagement
With: Stephen Kramer, WorkJam & Scott Knaul, SMK When retailers deliver value to the associate, that associate will deliver value to the customer. Many retailers are now allowing associates to…
News January 28
RFID Enables Inventory Optimization Across The Business
With: Randy Dunn, Tyco Retail Solutions Traditionally a loss prevention company, Tyco Retail Solutions recently acquired ShopperTrak and FootFall, to help improve the overall customer experience in stores. Tyco is…
News January 28
Driving Distributed Commerce Initiatives With Personalization
With: Gary Lombardo, Sailthru Retailers are starting to think about distributed commerce – allowing consumers to buy any time, any place, anywhere. Sub-trends include system challenges to do omnichannel commerce…
News January 28
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