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How To Keep The Spark Alive In A Retail Gift Card Program
They say absence makes the heart grow fonder. With gift cards, however, “out of sight, out of mind” more often prevails. They’ve been the most-requested holiday gift nine years running;…
Executive Viewpoints February 22Google Tries To Crack Traditionally Tough Grocery Delivery Market
Google is bringing its same-day grocery delivery service to San Francisco and Los Angeles, expanding on initial tests conducted in the two markets. The service is part of Google Express,…
News February 22
bebe Founder Returns As CEO; Company Slims Corporate Workforce 15%
bebe stores has brought back its founder and former CEO to lead a turnaround effort that includes a 15% reduction in its corporate workforce. The move follows recent moves by…
News February 22How Amazon Is Changing The Retail Reality, Yet Again
By Manika Bahuguna, Wavespot My neighborhood Barnes & Noble closed down a few months ago. Not long after, Amazon launched its flagship bookstore in Seattle. Ironically, it opened its doors…
Executive Viewpoints February 22Next Day Blinds Simplifies Task Management With Opterus
Custom window coverings retailer Next Day Blinds has chosen the Opterus Store Ops-Center, to simplify store tasks and communications in its corporate offices and more than 35 stores in Maryland,…
News February 22
Nine West Boosts Email Collection Rate 225% With Persistence And Discounts
Sometimes the simplest solutions yield the most impressive results. Footwear retailer Nine West was able to increase the number of new web site visitors providing their email addresses by 225%,…
Features February 22Crate And Barrel Unpacks Online Experience With CEM Tool
Home furnishings retailer Crate and Barrel has selected UserReplay’s Customer Experience Management solution to deliver detailed insight into customer experiences across its digital environments. With UserReplay, Crate and Barrel can…
News February 19
To Boost Mobile Apps’ Performance, Instart Logic Acquires Kwicr
With studies indicating that as many as 84% of users will abandon a mobile app if it fails to load more than twice, the wireless “last mile” is increasingly critical…
News February 19Are Theft, Drugs, Higher Wages Or Weather To Blame For Walmart Losses?
Walmart delivered its fourth quarter earnings report along with a litany of reasons for a 7.9% decline in profits. Shrinkage, pharmaceutical expenses, warmer weather and higher operating costs were identified…
News February 19
