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The Returns Debate: Is Leniency The Way To Go?
As e-Commerce traffic continues to rise, consumers count on the ability to easily return purchases. According to a study by the NRF, total annual returns were expected to reach $260.5…
Features February 29Connected Retail: The Promise of IoT
By Oliver Guy, Software AG For me, retail is the greatest industry on the planet. Why? Because it is changing faster than any other industry. Years and years of very…
Executive Viewpoints February 29Best Buy Abandons Online Marketplace, Citing Low Revenues And Confused Customers
Best Buy has shut down its online Marketplace after a five year run as of Feb. 24, 2016. The electronics retailer plans to invest the Marketplace budget in other areas…
News February 26Kohl’s To Close 18 Underperforming Stores
On the heels of recent executive level cutbacks, Kohl’s announced it would shutter 18 underperforming stores this year in an attempt to cut costs and balance physical locations with its…
News February 26Three New Ways To Keep Customers Coming Back In 2016
By Amit Sharma, Narvar By 2017, 89% of companies will compete almost entirely, if not entirely, on customer experience. As you think about where to move the needle in 2016,…
Executive Viewpoints February 26China Sets The Mobile Commerce Bar High, Demonstrating Room For Growth In U.S.
This past holiday season saw a surprising surge in mobile commerce, which captured nearly a third of online sales. Yet the U.S. is actually still far behind mobile-loving consumers in…
News February 26Online SMBs Praise ‘Protection Commerce’ As Means To Boost Revenue
More than half (57%) of online SMBs believe attaching commission-based protection plan offerings to items during the checkout could increase annual revenues by as much as 25%, according to data…
News February 25Visa Streamlines And Simplifies Customization For Online Checkout
Visa has unveiled an update to its Checkout service to make the process both easier and more customizable. The redesigned Visa Checkout experience includes a new user interface and will…
News February 25Zooz Onboards Former Worldpay Exec As EVP Of Sales
Payment technology provider Zooz has hired Chester Ritchie as its EVP of Sales and Business Development. In this role, Ritchie will oversee the sales team in customer acquisition efforts and…
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