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The Returns Debate: Is Leniency The Way To Go?

As e-Commerce traffic continues to rise, consumers count on the ability to easily return purchases. According to a study by the NRF, total annual returns were expected to reach $260.5…

Features February 29

Connected Retail: The Promise of IoT

By Oliver Guy, Software AG For me, retail is the greatest industry on the planet. Why? Because it is changing faster than any other industry. Years and years of very…

Executive Viewpoints February 29

Best Buy Abandons Online Marketplace, Citing Low Revenues And Confused Customers

Best Buy has shut down its online Marketplace after a five year run as of Feb. 24, 2016. The electronics retailer plans to invest the Marketplace budget in other areas…

News February 26

Kohl’s To Close 18 Underperforming Stores

On the heels of recent executive level cutbacks, Kohl’s announced it would shutter 18 underperforming stores this year in an attempt to cut costs and balance physical locations with its…

News February 26

Three New Ways To Keep Customers Coming Back In 2016

By Amit Sharma, Narvar By 2017, 89% of companies will compete almost entirely, if not entirely, on customer experience. As you think about where to move the needle in 2016,…

Executive Viewpoints February 26

China Sets The Mobile Commerce Bar High, Demonstrating Room For Growth In U.S.

This past holiday season saw a surprising surge in mobile commerce, which captured nearly a third of online sales. Yet the U.S. is actually still far behind mobile-loving consumers in…

News February 26

Online SMBs Praise ‘Protection Commerce’ As Means To Boost Revenue

More than half (57%) of online SMBs believe attaching commission-based protection plan offerings to items during the checkout could increase annual revenues by as much as 25%, according to data…

News February 25

Visa Streamlines And Simplifies Customization For Online Checkout

Visa has unveiled an update to its Checkout service to make the process both easier and more customizable. The redesigned Visa Checkout experience includes a new user interface and will…

News February 25

Zooz Onboards Former Worldpay Exec As EVP Of Sales

Payment technology provider Zooz has hired Chester Ritchie as its EVP of Sales and Business Development. In this role, Ritchie will oversee the sales team in customer acquisition efforts and…

News February 25
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