Retail TouchPoints
Target EVP and Chief Digital and Revenue Officer Sarah Travis on the Target Plus Marketplace Strategy
Top Stories
Latest Posts
C&A Mexico Selects Flexible Fashion PLM
Fast-fashion retailer C&A Mexico has selected NGC Software’s PLM system to enhance its product development processes. The NGC platform can be deployed as a stand-alone product development solution or an…
News March 29
Brickwork Platform Uses Store-Specific Content To Attract Digital Shoppers
Brickwork has launched a platform designed to help retailers convert their e-Commerce site browsers into shoppers at their brick-and-mortar stores. The software helps retailers drive this traffic by powering digital content…
News March 29
Foko App Enables Photo Sharing With Built-In Feedback Mechanisms
Foko has released a visual messaging app that enables retail teams to share photos when communicating internally, from the company headquarters all the way down to the store level. The…
News March 29
10 Ways Retailers Can Out-Amazon Amazon
When people are asked to identify the undisputed king of online retail, one name quickly springs to mind: Amazon. Although China’s Alibaba is technically bigger, Amazon rules as the global influencer…
Executive Viewpoints March 29
Multicultural Touch Points: A Lesson In Understanding, Communication And Data Science
As retail marketers, we tend to think about touch points in terms of hitting the right audience at the right time. However, there are underlying components that make up an…
Executive Viewpoints March 29
How Mobile Is Reshaping the Entire Shopping Experience
A data explosion has already been reshaping the retail industry as companies bring together point-of-sale data, web site traffic, marketing numbers, transactional data and more. But analyzing all this information…
Executive Viewpoints March 29The 3 Basics Of Customer Service We’re Probably Not Getting Right
By Debbie Hauss, Editor-in-Chief Recently I had the opportunity to listen to an inspiring presentation by Horst Schulze, Founder of the Ritz Carlton Hotels and, more recently, Capella Hotel Group.…
Executive Viewpoints March 29
What Retailers Can Learn From Netflix In 5 Easy Lessons
Since its inception in 1997, Netflix has implemented a number of disruptive business practices and innovative approaches to customer experience. Its initial business model was simple enough: Offer consumers seamless…
Features March 29
Grocers Slow To Embrace Online Shopping Even As Consumer Interest Doubles
Online grocery shopping is set to double in popularity this year: while 8% of consumers bought groceries online in 2015, 17% say they are likely to do so in 2016,…
News March 29
