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Amazon Is Not A Threat If You Focus On Product Quality, Customer Relationships

By Debbie Hauss, Editor-in-Chief I’ve spent a lot of time talking with and listening to innovative retailers recently. As a group, they are excited about their brand identity, unique focus…

Executive Viewpoints June 7

Walmart Pilots On-Demand Delivery In Latest Attempt To Catch Amazon

At Walmart’s annual shareholder meeting on June 3, CEO Doug McMillon shared his vision for the company, urging employees to “reimagine retail” again. However, many may take that as code…

News June 7

As Burberry And Tom Ford Dip Into Fast Fashion, Will More Luxury Retailers Do The Same?

While luxury fashion retailers have traditionally built their business models on hyping long-awaited clothing lines and accessories, Burberry will take a page out of the fast fashion playbook with the…

Features June 7

Pitney Bowes Showcases Enroute SaaS-Based Shipping Platform

Upon acquiring Enroute Systems Corporation in January 2016, Pitney Bowes expanded its global e-Commerce offering by integrating the SaaS-based transportation platform into its suite of solutions. The Enroute multi-carrier shipping…

News June 7

The Blind Side of Customer Experience

Fashion retailers expend significant resources and energy building and positioning their brands, so they naturally want to provide consistent brand experience both in-store and online — from curating the right…

Executive Viewpoints June 7

Mobile-First Matters More Than Ever As Youths Drive Smartphone Shopping

As consumers acquire more and more devices, particularly smaller technology such as smartphones and wearables, retail marketers and developers will need to tailor e-Commerce shopping experiences to a diverse mobile-first…

News June 7

Target Tests IoT-Enhanced Connected Living Space

With its consumer electronic tech sales down 1% last year, Target is looking ahead to a future where IoT-related products are part of a $1.7 trillion global market, as IDC…

News June 6

Canadian Chocolatier Launches Streamlined Interactive E-Commerce Site

Online customers of Purdys Chocolatier will gain access to rich interactive content and simplified navigation on the retailer’s newly launched web site, serving both its direct-to-consumer and group fundraising businesses.…

News June 6

New Pop-Up Shop Uses RFID To Discover Fido’s Favorite Toy

We’ve discussed many types of customers here on Retail TouchPoints, from Millennials and Baby Boomers, to Gen Z. Despite their differences, all have walked around on two legs — but…

News June 6
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