Retail TouchPoints

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Jetlore Launches Platform That Leverages Content To Build ‘Relationship Commerce’

Jetlore has delivered a technology solution designed to enable retailers to use content to open up a continuous dialogue with consumers throughout their shopping journeys. The solution is designed to…

News June 21

Why The Demise Of The Home Bookcase Should Matter To Marketers

You learn a lot about people by what’s on their home bookcases. Books read, music listened to, photos kept, artwork and knickknacks collected, etc. You get to know something about…

Executive Viewpoints June 21

54% Of Shoppers Prefer Installment Payment Plans Over Free Shipping

Shoppers value offers like free shipping and discounts — but not as much as the chance to pay for their purchases via interest-free installments. A survey of more than 1,000…

News June 21

Manhattan Associates Scales Up Call Center Customer Service Functionality

Manhattan Associates has enhanced its Omni-Channel Customer Service Solution, providing call center customer service representatives with a single app and interface that can service sales across multiple brands, countries and…

News June 21

Referral Marketing’s Golden Rules

For many marketers, referral marketing (not to be confused with advocate marketing) is an afterthought not worth doing if they’re not going to hit the viral growth of Airbnb and Paypal.…

Executive Viewpoints June 21

Top CRM Questions Asked By Marketers For Marketers

Last week I attended the annual Customer Relationship Management Conference (CRMC) in Chicago. With approximately 700 retailers, solution providers and other industry experts in attendance, 2016 was the largest CRMC…

News June 20

Retail Therapy In Mobile Programmatic

By Tanvi Kapoor, InMobi The jump to programmatic advertising on mobile is a key item on any retailer’s to-do list for the year. Understanding the opportunities and challenges presented by…

Executive Viewpoints June 20

Aptos Celebrates One-Year Anniversary of ‘Engaging Customers Differently’

Retail technology solution provider Aptos is celebrating the one-year anniversary of its spin-off from Epicor Software Corporation. During this time, the company has: • Increased its cloud capabilities and cloud…

News June 20

Attention Entrepreneurs: 5 Tips For Attracting VC Investment

Significant venture capital (VC) investment in retail and its associated technologies traditionally has been the exception rather than the rule. In 2015, VCs invested just over $1 billion in retail…

Features June 19
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