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TouchCommerce TouchAssist Virtual Assistant Leverages Natural Language Technology
TouchCommerce has launched TouchAssist, a customer engagement solution designed to enable brands to offer intelligent automated conversations via a “smart” virtual assistant. TouchAssist leverages Natural Language Understanding (NLU) technology from…
News August 23
The Survey Says…It’s Time to Close The Gap
It has been said that success in retail boils down to execution. One sure way to boost operational effectiveness is by ensuring you have a complete and accurate view of…
Executive Viewpoints August 23
Want To Engage New E-Commerce Subscribers? Deliver Emails From 8 To 11 AM
When it comes to interacting with the consumer as an e-Commerce business, timeliness matters. While 62% of online retailers send a welcome email to new subscribers within 24 hours, only…
News August 23
Canada’s Couche-Tard To Buy CST Brands in $4.4 Billion Deal
Quebec-based Alimentation Couche-Tard has agreed to buy CST Brands Inc. in a deal that boosts its presence in the Southwestern U.S. and sharply consolidates the convenience store industry. Couche-Tard said…
News August 22
Office Depot CEO Roland Smith To Retire In 2017 As Exec Committee Reorganizes
Roland Smith, the CEO of Office Depot, plans to retire from his position at the end of Q1 2017. Smith will remain the Chairman of the Board of Directors at…
News August 22Hyper-Fulfillment: The Future Of Shopping
By Glen Ceniza, JDA Software We are already seeing a blurring between the retail store and the distribution center, as stores are increasingly used to fulfill online orders. Some stores…
Executive Viewpoints August 22
SMBs Get Quick Access To Capital Via PayPal Lending Platform
Running a small business can be hectic, particularly as finances get tight. With SMB owners often finding it difficult to access new forms of financing through traditional means, such as…
Features August 2281% Of Retailers Admit Their Social Media Strategies Fall Short
While most retailers have moved quickly to leverage social media to enhance their customers’ journeys, more than four out of five admit that their efforts have not yet caught up…
News August 224 Mobile Strategies for Capitalizing on Back-to-School Shoppers and Beyond
By Allan Haims, CEO of StepsAway As the back-to-school season is in full swing, brick-and-mortar retailers have a unique opportunity to use this year’s short and staggered shopping season to…
Executive Viewpoints August 19
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