Retail TouchPoints

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‘Super Shoppers’ Demand Specific Payment Options

Only 13% of the world’s consumers generate 62% of e-Commerce revenues, spending $372.5 billion from March 2015 to March 2016, according to a study from WorldPay. With such a small percentage of consumers accounting…

News September 19

Amazon v. Traditional Retailers — Can The Latter Maintain Customer Expectations?

By Mayur Anadkat, Five9 It’s no secret that retail customer service has changed because now consumers want a shopping experience that’s quick, convenient and affordable. That’s why e-Commerce giants with…

Executive Viewpoints September 16

Using Social Media To Measure Event Engagement

Retailers are increasingly turning to social media as a tool to determine how the public perceives their brand. A recent report from Boston Retail Partners revealed that 59% of retailers…

News September 16

Supply Chain API Network Project44 Raises $10.5 Million

Project44, a supply chain visibility enterprise cloud platform, has procured a $10.5 million Series A funding round. The platform delivers an integrated SaaS network of web service APIs that are…

News September 16

Exxel Outdoors Doubles Mobile Conversion Across Seven E-Commerce Brands

With several different recreational brands in its portfolio, Exxel Outdoors has to ensure that all of its online functions are streamlined to fit every channel consumers may use to access…

Features September 16

The Royal Group Integrates Shelfbucks Into POP Displays

The Royal Group, a provider of design, manufacturing, fulfillment, warehousing and distribution solutions for retailers and CPG manufacturers, has partnered with Shelfbucks to implement the SmartDisplay platform into its point-of-purchase…

News September 15

Golfsmith Bankruptcy Filing Demonstrates Specialty Retail Risks

The beleaguered sporting goods industry took yet another hit as specialty golf retailer Golfsmith filed for Chapter 11 bankruptcy protection on Sept. 14. With 109 U.S. stores and 55 Golf…

News September 15

Pirch Enhances Showroom Experience With Multi-Function Tablets

Luxury home appliance retailer Pirch has taken customer engagement to a new level by integrating Microsoft Surface Pro 4 tablets into the store’s shopper-associate interactions. Pirch has fully deployed the…

Features September 15

#RSP16 Webinars Spark Editors’ Interest

From Sept. 19-22, Retail TouchPoints will be presenting seven webinars as part of the #RSP16 Retail Strategy & Planning series. The sessions will include insights and best practices from retail…

Executive Viewpoints September 14
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank