Retail TouchPoints
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8 Questions Test Retailers’ Willingness To Personalize CX
As retailer marketers struggle to build and maintain high-value relationships with customers, churn, attrition, and high opt-out rates continue to be major challenges. It seems clear that Chief Marketing Officers…
News November 15
Feeding The Beast: How Fulfillment Costs Are Impacting The Bottom Line And Physical Stores
Influencing Shopping Habits Fast and free returns have driven explosive growth in e-Commerce with the promise of unlimited convenience and no-hassle shopping for today’s consumer. Just order everything you could…
Executive Viewpoints November 15
Engenius Releases DuraFon-UHF-HC Communication Handsets
Engenius Technologies has released the DuraFon-UHF-HC handsets to keep communication open on the sales floor between managers and staff. The handsets are designed to improve on traditional walkie-talkie systems by…
News November 15
SYNQY Unveils Third-Generation Brand Engagement Platform
SYNQY has upgraded its Software-as-a-Service Brand Engagement Platform to version 3.0, enabling brands to directly integrate interactive content onto retail e-Commerce sites. Using a network of elements referred to as…
News November 15
What Story Does Your Packaging Tell?
In today’s retail environment, in which consumer demands and e-Commerce volumes continue to grow, the old saying, “Don’t judge a book by its cover,” just doesn’t apply. That’s because consumers…
Executive Viewpoints November 15Starbucks Safe Place Initiative: A Model For Retail-Community Connections
By Adam Blair, Executive Editor Seattle Police Department LGBTQ liaison officer Jim Ritter Amid images of street protests flooding the news since the Presidential election as well as reports of…
Executive Viewpoints November 15UPS And Sealed Air Wrap Up Packaging And Shipping Partnership
UPS and Sealed Air Corporation have announced a strategic partnership to help retailers, e-Tailers and businesses around the world maximize the efficiency of their packaging operations, minimize packaging waste and…
News November 14Kenneth Cole Brick-And-Mortar Exit May Set Precedent For Luxury
Fashion, apparel and footwear brand Kenneth Cole is shutting down all 63 of its outlet stores within the next six months, with the brand almost exclusively pivoting towards an e-Commerce…
News November 14
58% Of Brand Loyal Moms Seek Consistency Over Good Prices
Attention retailers: The billions of dollars spent on advertising, celebrity endorsements and all efforts for social responsibility are nice. And surely, moms around the country are appreciative of your efforts.…
News November 14
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