Retail TouchPoints

Latest Posts

American Apparel Places UK Stores In Third-Party Administration

In another troubling turn for the retailer-for-sale, American Apparel has placed its 13 UK stores in administration, a process in which a company grants control of its assets to a…

News November 10

Target Hauls In Walmart Exec To Enhance Supply Chain Network

Target has hired Walmart supply chain veteran Shekar Natarajan to fill the newly created role of Senior VP of Network Planning and Operational Design, effective Nov. 30. Natarajan, who most…

News November 9

Lumber Liquidators Names New CEO…Again

Just before hitting his one-year anniversary as CEO of Lumber Liquidators, John Presley is leaving the position, marking the second time the chief exec at the flooring retailer has resigned…

News November 9

Should The Holiday Cup ‘Controversy’ Concern Starbucks?

In celebration of the upcoming holiday season, Starbucks unveiled a new green cup design featuring a mosaic of more than 100 people, all designed to convey connections between its employees…

Executive Viewpoints November 9

86% Of Consumers Access 5+ Support Channels In Search Of Answers

Consumers are apparently not all that eager to talk with call center agents. Those with a question or issue will make multiple efforts to get a satisfactory answer from other…

News November 9

Blue Nile Agrees To $500 Million Private Equity Acquisition

Online jeweler Blue Nile has agreed to be acquired for approximately $500 million by an investor group comprised of funds managed by Bain Capital Private Equity and Bow Street LLC.…

News November 8

DICK’S Sporting Goods Expands Online Assortment With CommerceHub Platform

DICK’s Sporting Goods has deployed CommerceHub’s e-Commerce platform to boost omnichannel growth on DSG.com and its key subsidiaries, which include Golf Galaxy and Field & Stream. Through the partnership, DICK’S…

News November 8

Old Navy Continues To Be Lone Bright Spot For Gap

While Gap reported preliminary Q3 sales results that exceeded Wall Street expectations, with revenue falling marginally from $3.86 billion last year to $3.8 billion in 2016, the retailer’s weak points…

News November 8

47% Of UK Retailers Expect Higher Holiday E-Commerce Sales

This year, UK retailers are expecting consumers to virtually fill their stockings more than ever before: 47% anticipate an increase in online sales compared to last year. What’s more, 21%…

News November 8
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank