Retail TouchPoints
Retail Rise: Andy Gray, CEO, Journeys Global Retail Group
Top Stories
Latest Posts
Are ‘Town Squares’ A Natural Evolution For Brick-And-Mortar Stores?
With Apple’s decision to drop the word “store” from its branding efforts and redesign 95 of its stores into “town squares,” it’s apparent that the tech giant is taking note…
Executive Viewpoints November 16
Singles Day 2016: A $17.8 Billion Lesson For U.S. Retailers
Alibaba’s gigantic online shopping holiday saw another record-smashing year in China, with mobile continuing to become an even more dominant shopping platform. In just 24 hours, sales reached $17.8 billion,…
News November 15Helzberg Diamonds Rolls Out Oracle-Powered EMV In All Stores
Helzberg Diamonds has integrated EMV payments capabilities into its stores, enabling the brand to accept chip cards and support end-to-end payment card encryption. The EMV rollout is part of the…
News November 15
Top Tips For Building A Sustainable Subscription Service
Although Unilever’s $1 billion acquisition of Dollar Shave Club may have paved the way for other industry disruptors to procure their own funding, other subscription retailers have not instilled the…
News November 15
Amazon’s Earnings Fell Flat: Is This The Beginning Of The End For The E-Commerce Giant?
Amazon sent shock waves across the market last week when it missed on its Q3 earnings. The company’s stock dropped 5%, and CEO Jeff Bezos saw $3 billion disappear instantly.…
Executive Viewpoints November 158 Questions Test Retailers’ Willingness To Personalize CX
As retailer marketers struggle to build and maintain high-value relationships with customers, churn, attrition, and high opt-out rates continue to be major challenges. It seems clear that Chief Marketing Officers…
News November 15
Feeding The Beast: How Fulfillment Costs Are Impacting The Bottom Line And Physical Stores
Influencing Shopping Habits Fast and free returns have driven explosive growth in e-Commerce with the promise of unlimited convenience and no-hassle shopping for today’s consumer. Just order everything you could…
Executive Viewpoints November 15
Engenius Releases DuraFon-UHF-HC Communication Handsets
Engenius Technologies has released the DuraFon-UHF-HC handsets to keep communication open on the sales floor between managers and staff. The handsets are designed to improve on traditional walkie-talkie systems by…
News November 15
SYNQY Unveils Third-Generation Brand Engagement Platform
SYNQY has upgraded its Software-as-a-Service Brand Engagement Platform to version 3.0, enabling brands to directly integrate interactive content onto retail e-Commerce sites. Using a network of elements referred to as…
News November 15
