Retail TouchPoints

Latest Posts

Only Looking At Customer Data? You’re Doing It Wrong

By Hamaad Chippa, Informatica Over the past 10 years, retail revenues during the holidays have grown at a respectable 2.5% on average. As of 2009, the year the economic recovery…

Executive Viewpoints November 28

Now’s The Time To Guard Against Holiday E-Commerce Fraud

By Bruno Farinelli, ClearSale The 2016 holiday season holds promise and threats for e-Commerce retailers. On the positive side, U.S. online retail sales are expected to increase by 17% this…

Executive Viewpoints November 25

‘Couch Commerce’ Becomes Reality With 40% Rise In Mobile App Sessions

With Thanksgiving weekend officially kicking the holiday season into gear, retailers better have optimized their mobile app if they are seeking to get the most out of their digital offerings,…

News November 25

Lowe’s Black Friday Promotion Spotlights Facebook Live Benefits

On Nov. 19, Lowe’s hosted a Facebook Live event to promote 11 of its upcoming Black Friday deals. The livestream, known as “Mystery Box Bonanza,” was hosted by Drew and…

News November 23

Dollar Tree Boosts Both Sales And Profits In Q3

Demonstrating the ongoing strength of the discount sector, Dollar Tree achieved Q3 sales of $5 billion, a 1.1% increase over the same period the prior year. Same-store sales also beat…

News November 23

Should Walmart Discourage Use Of Workplace Rights App?

Walmart is discouraging its employees from downloading a mobile app developed by labor advocacy organization OUR Walmart that would allow them to chat and exchange workplace advice. WorkIt, recently released…

Executive Viewpoints November 23

Macy’s, Kohl’s And Nordstrom Shoppers: Who Are They Really?

As retailers seek ways to more accurately target promotions, advertising and other types of engagement to their customers, they are finding it helpful to look beyond shopping habits, to other…

Features November 23

Barnes & Noble Sales Continue To Plummet Despite Cost Cuts

Although Barnes & Noble’s cost cutting efforts have enabled the brand to cut year-over-year Q3 net losses nearly in half, from $39.2 million to $20.4 million, the bookstore still is…

News November 22

The Next Casper Box: A Brick-And-Mortar Store

Customers looking for a satisfying night’s sleep and maybe even a bedtime story are in luck; mattress industry disruptor Casper plans to expand its business with physical retail locations. In…

News November 22
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