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Retail Rise: Andy Gray, CEO, Journeys Global Retail Group
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Online Communities Hold The Key To High Shopper Confidence
If a retailer hasn’t already caught wind of the online communities bandwagon, they better hop on soon. As many as 70% of companies who use communities believe that their customers…
News December 12Nordstrom Taps Chatbots To Assist Holiday Shoppers
Nordstrom is jumping on the chatbot bandwagon for the holidays. The retailer has partnered with Snaps, a New York-based mobile messaging platform, to launch a shopping assistant for Facebook Messenger…
News December 12Promotions Prevail As Holiday Discounts Increase 52%
The deep discounting that dominated Thanksgiving weekend was not an anomaly. The holiday season as a whole has been affected by consumers’ expectations of reduced prices. In 2016, orders using…
News December 1287% of Small Business Retailers Ready for Holiday Season…And Caffeine
A new survey conducted by small business loan marketplace Lendio shows that a majority of small business retailers have a positive outlook about this holiday season. The survey, which looked…
News December 12
Lululemon Promotes Burgoyne To EVP Of Retail Americas
Lululemon has promoted Celeste Burgoyne to Executive Vice President of Retail, Americas. Prior to this promotion, she held the positions of Senior VP of Retail, Americas, as well as VP…
News December 1264% Of Holiday Shoppers Worried About Final Cost Of Items
Consumers’ ability to pay with credit cards is a big win for retailers, but it may be diminishing shoppers’ purchasing pleasure. The 2016 Holiday Shopping Report from Affirm revealed that:…
News December 12What Marketers Can Learn From A Hot Dog Vendor
By Geoff Galat, Clicktale Running a business used to be straightforward. If many people were passing by, looking around but not buying anything in your local market stall, you’d be…
Executive Viewpoints December 12
Newegg Unifies Self-Service, Live Chat To Power Omnichannel Concierge
As a major pure play computer parts and electronics retailer, Newegg has had to prioritize the customer service experience delivered on its web site. But with more consumers using their…
News December 12Amazon Denies Plans To Open 2,000 Stores
Amazon definitely is taking steps into the world of brick-and-mortar retailing, but for the time being they remain baby steps. The most recent speculation about Amazon’s plans was fueled further…
News December 9
