Retail TouchPoints
Ruggable’s Chief Marketing and Creative Officer on the Brand’s Design-Led Reset
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1-800-Flowers Names New CEO Amid Sales Declines, Lays Out Transformation Strategy
1-800-Flowers.com Founder Jim McCann is stepping down and The Home Depot veteran Adolfo Villagomez has been appointed as the company’s new CEO, effective May 12. The leadership shift was announced…
News May 9
ThredUp Makes Resale Technology Free for All, Plans New Peer-to-Peer Offering
Online resale platform ThredUp has made a bold move in its effort to promote the development of circular retail more broadly. The company is making its resale-as-a-service (RaaS) technology free…
News May 9
UPDATE: QVC Shift Toward Social Media Didn’t Stop the Bleeding in Q1
[Update as of May 9, 2025] QVC’s efforts to reframe its image for the digital era have yet to find traction, with sales falling 10% in Q1 to $2.34 billion.…
News May 9
Personalized Disruption: Grocery’s Secret to Breaking Old Habits
There’s no shortage of talk about technology that’s going to redefine, dominate, or transform retail this year. Much of this language boils down to marketing speech, and often, true industry…
Executive Viewpoints May 9
Primark Aims to Extend Clothing’s Lifecycle by Bringing Repair Workshops to the U.S.
Primark has conducted nearly 400 free “Love it for Longer” clothing repair workshops in its European stores since introducing the program in 2022 as part of the Primark Cares sustainability…
News May 8
Dick’s Sporting Goods Leads $120 Million Investment in Youth Sports
Dick’s Sporting Goods has led a $120 million investment round in Unrivaled Sports, which creates positive sports experiences for young athletes. The investment has bought Dick’s a minority stake in…
News May 8
Pinterest Enhances and Refines Visual Search Tools
Realizing that it’s often difficult to find the right words to describe a look or a specific “vibe,” Pinterest has enhanced its search capabilities by allowing users to start their…
News May 8
How Demand Forecasting Helps Baked by Melissa Deliver Joy on Mother’s Day
Baked By Melissa has several peak sales periods during the year, including Pride Month in June, Halloween, Valentine’s Day and the December holidays, but its cupcakes, which are available for…
Features May 8
How Luxury DTC Brands are Bringing the Jewelry Experience Back to its Roots
The luxury jewelry buying experience has undergone a significant transformation. It used to be an intimate affair, with customers sitting across from a jeweler, meticulously designing their dream piece. As…
Executive Viewpoints May 8
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