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Building A Brand From The Community Up
We talk a lot about Influencers and Community in retail today, but we’re typically talking about a retail brand trying to develop Influencers or create Community. But Truth In Aging has turned…
Editor's Perspective February 6
Costume SuperCenter Boosts Mobile Conversion Rates 49% With Responsive Design
With its online traffic increasing tenfold from June to October 2016, Costume SuperCenter had a tremendous challenge on its hands as it prepared for the all-important Halloween season. The costume retailer had…
Features February 6Walmart Scraps ShippingPass, Lowers Free Shipping Threshold To $35
Walmart has cancelled its ShippingPass subscription delivery pilot only seven months after opening the platform to all shoppers, a sign of the difficulty competitors face in offering an alternative to…
News February 3Hudson’s Bay In Preliminary Talks To Take Over Macy’s
Saks Fifth Avenue and Lord & Taylor parent Hudson’s Bay has approached Macy’s about a possible takeover, according to a report from The Wall Street Journal. Talks between the companies…
News February 3
Symphony Commerce Appoints Ken Fine As CEO
Symphony Commerce, a Commerce as a Service (CaaS) platform provider, has named Ken Fine CEO. Fine succeeds Harish Abbott, who will transition to lead the company’s long-term business strategy and…
News February 38 Customer Service Trends You Need To Watch Out For In 2017
By Ashley Unitt, NewVoiceMedia The principles of customer service remain unchanged: to build good relationships with your customers you need to create a friendly environment that leaves a positive impression…
Executive Viewpoints February 3
A&F Promotes Merchandising Chief To CEO
Abercrombie & Fitch (A&F) is filling out its C-suite with internal talent, promoting President and Chief Merchandising Officer Fran Horowitz to the CEO spot. Her ascension ends a two-year period…
News February 3
Amazon Posts 55% Q4 Profit Rise Off Holiday 2016
Amazon had yet another lucrative holiday season, capping off 2016 with a 55% year-over year profit increase to $749 million in Q4. Adjusted earnings per share reached $1.54, well above…
News February 3
Ralph Lauren CEO Larsson Steps Down
2017 may be barely a month old, but retail CEO departures already have been shaking up the industry. Now, Ralph Lauren CEO Stefan Larsson has announced he will be stepping…
News February 2
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