Retail TouchPoints

Latest Posts

Interactions Unveils Voice Biometrics Service

Interactions has released its Voice Biometrics service as an extension of the company’s Intelligent Virtual Assistant solution. Voice Biometrics is designed to enable businesses to eliminate the need for cumbersome passwords and…

News February 7

A Quality In-Store Pickup Program Starts With A Seamless Digital Experience

By Ed Kennedy, Episerver Buy online, pick up in-store programs (also known as click and collect) are a favorite among shoppers and retailers alike. These programs cut shipping fees and…

Executive Viewpoints February 7

The Car As Commerce Platform: Retail’s Captive Audience Opportunity

The automobile business, like the retail industry, is undergoing huge disruption. In addition to changes in the cars themselves (electric engines, self-driving technologies), there are fundamental changes afoot in the…

Features February 7

47% Of CX Managers See Outdated Technology As Biggest Barrier

Although retailers are quick to emphasize technology’s importance in augmenting today’s customer experience, many brands are still having a tough time answering the call to deliver on those experiences. Nearly…

News February 7

Aptos Addresses Personalization In-Store

In this episode, Dave Bruno, Marketing Director at Aptos and Andrew Spear, VP of Technology at F3G, share a new solution for bringing personalization to the in-store shopping experience.

News February 6

Tiffany & Co. CEO Steps Down

A diamond may last forever, but many a CEO’s days are numbered. Hours before its first-ever Super Bowl commercial aired, Tiffany & Co. announced that its Chief Executive, Frederic Cameral,…

News February 6

Building A Brand From The Community Up

We talk a lot about Influencers and Community in retail today, but we’re typically talking about a retail brand trying to develop Influencers or create Community. But Truth In Aging has turned…

Editor's Perspective February 6

Costume SuperCenter Boosts Mobile Conversion Rates 49% With Responsive Design

With its online traffic increasing tenfold from June to October 2016, Costume SuperCenter had a tremendous challenge on its hands as it prepared for the all-important Halloween season. The costume retailer had…

Features February 6

Walmart Scraps ShippingPass, Lowers Free Shipping Threshold To $35

Walmart has cancelled its ShippingPass subscription delivery pilot only seven months after opening the platform to all shoppers, a sign of the difficulty competitors face in offering an alternative to…

News February 3
Retail Trendcaster Webinar Series
Retail Strategy & Planning Series
Holiday ThinkTank