Retail TouchPoints
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Walmart Rides Jet.com To 29% Online Sales Boost
Walmart’s $3.3 billion acquisition of Jet.com in August 2016 has certainly done its share to bolster the brand’s e-Commerce presence. The retail giant increased its online sales for the third…
News February 21
Three Things We Learned From Selling IPS To Shopping Malls
Emerging, cutting-edge technologies don’t come with user manuals. Unlike currently-in-use technologies that are widely understood, new technologies like indoor positioning systems (IPS) raise a few new questions: What can I…
Executive Viewpoints February 21
Creating A Returns Process That Works For Everyone
While e-Commerce sales skyrocket, online returns are growing at an even faster rate. When it comes to online shopping, consumers are three times more likely to return an item they…
Executive Viewpoints February 21
NGC Software Unveils Advanced Quality Module
NGC Software has introduced the Advanced Quality Module, a tablet-based software application that enables quality control managers to conduct audits at the manufacturing facility. The application can integrate with product…
News February 21
Inkling Releases Mobile Store Ops App
Inkling has launched a store operations app to enable retail managers to digitize paper-based procedures and processes. The app is designed to modernize store operations processes for mobile-ready use, uphold…
News February 21
The 4 Most Overlooked Touchpoints In Online Retail
Over the past decade, retailers have poured tremendous amounts of resources into creating and maintaining their e-Commerce sites, embracing the opportunity to sell their products online. With the explosion of…
Executive Viewpoints February 21A Lesson On Why Individual Incentive Programs Don’t Work
By Steven L. Blue, Miller Ingenuity This past holiday season, I was shopping at a large retailer for a Christmas gift for my wife. My daughter and I talked to…
Executive Viewpoints February 21
Winning The Last Mile: Controlling Costs While Satisfying Consumers
The “last mile” of retail — fulfillment, delivery, returns and post-purchase services — has become the latest competitive arena for winning sales and customer loyalty. If retailers fail to meet…
Features February 18
Lean UX, Data-Driven Insights Top Mobile Trends In 2017
As mobile continues to gain a greater role within retail, brands must focus on five major trends in 2017, according to a report from DMI. Trends that may impact mobile…
News February 18
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