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Shoppers Need To Feel In Control Of New Retail Technologies
Although many consumers remain wary of some retail technologies, if they feel that they have some control over the experience, their willingness to engage increases. The Oracle Retail 2025 Report…
News March 28Alto Raises $1 Million To Launch Advantage Club For People With Disabilities
A new advantage club for people with disabilities and their families launched this month. Alto is designed to be a consumer destination for the 57 million Americans living with a…
News March 27As Video Game Sales Decline, GameStop Shifts To Collectibles And Mobile
Video game and electronics retailer GameStop saw its global sales decrease 13.6% to $3.05 billion in Q4, with consolidated comparable store sales declining 16.3%. With U.S. stores seeing comparable revenue…
News March 27Employee Retention Crucial To Retail Success And Healthcare Resources Can Help
By Thomas Torre, Copatient The healthcare industry has gone through many changes that have resulted in a major shift of financial responsibility onto the consumer. Plus, Washington is planning drastic…
Executive Viewpoints March 27
TechStyle WFM Upgrade Cuts Call Center Answer Speed 50%
TechStyle Fashion Group, the parent company of fashion brands Fabletics, JustFab, ShoeDazzle and Fabkids, has deployed a unified cloud workforce management (WFM) platform from NICE for its global organization of 680 customer service…
Features March 27
Former Neiman Marcus Executive Joins Canyon Ranch
Angela Burley has joined Canyon Ranch as its Global Director of Retail and Merchandising. She will oversee all elements of retail for the wellness brand, including buying and merchandising. Burley…
News March 26Smart & Final Seeks Highly Localized Retail Assortments
Smart & Final has extended its retail technology investment in Symphony GOLD’s unified software platform for omnichannel retail. The warehouse and grocery store is adding next-generation category management, store replenishment, vendor…
News March 26
Amazon Moves Into Middle East With Reported Souq Acquisition
Amazon has already established dominance in the U.S. and Europe and is getting serious in India and China, but it has now set its sights on another major region: the…
News March 24Adapting B2B Integration To Support Distributed Commerce
By Peter Edlund, DiCentral Brick-and-mortar retailers spent decades building infrastructure to guarantee merchandise is on the shelf when customers walk into the store. Unfortunately, store traffic is declining, leaving too…
Executive Viewpoints March 24
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