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Etsy Revamps App Experience to Propel More Discovery, Inspiration
With the help of AI, the shopping experience on the Etsy app has been reimagined to offer a more inspiring, personalized shopping experience. “Too often, shopping online feels like déjà…
News April 9
Smells Like Luxury: Neiman Marcus Debuts Fragrance Subscription Alongside Multi-Sensory Perfume Experience
Neiman Marcus is diving nose-first into scent to engage with consumers both online and in stores, through a new subscription fragrance offering and a multi-sensory installation at its NorthPark store…
News April 9
Amazon Aims to Increase its Gravitational Pull with New Shopping Features
Amazon has successfully established itself as the starting point for many shoppers’ online searches, edging in on turf previously dominated by platforms such as Google. The first big move that…
Features April 9
Data Scraping: A Vital Industry That’s all Grown Up
Retail markets move fast, especially now that many, if not all, major retailers are betting big on emphasizing ecommerce over physical locations. As part of this push, the once-reviled practice…
Executive Viewpoints April 9
Best Buy Launches Creator-Curated Shoppable Storefronts
Best Buy has introduced Best Buy Creator, giving influencers large and small the ability to create personalized, curated shopping experiences featuring their favorite tech products. The program, powered by Impact.com,…
News April 8
Temu Partners with Consumer Products Testing Firm to Enhance Quality Perception
Temu has partnered with Eurofins Consumer Product Testing to support greater transparency in the discount retailer’s product safety processes and enhance quality control, helping ensure that products sold on the…
News April 8
AI Can Reset Your CX Strategy, but You Need to Learn Some New Ground Rules First
Be honest — exactly how does your organization plan to strategically leverage artificial intelligence? The technology has captured the imagination of businesses like few others, but in the dazzle and…
Executive Viewpoints April 8
Puma Names Long-Time Adidas Exec as New CEO
Puma has tapped Arthur Hoeld, who held a range of leadership positions at Adidas for more than a quarter century, as its new CEO and Chairman of the Management Board…
News April 7
UPDATE: Klarna Delays IPO as Tariffs Roil Global Economy
[Update as of April 7, 2025] Klarna has halted its planned IPO, the Wall Street Journal has reported, as financial markets continue to deal with the disruptive impact of new…
News April 7
