Retail TouchPoints

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Is Walmart Taking The Right Steps To Compete With Amazon?

With recent e-Commerce acquisitions including Jet.com, Moosejaw and ShoeBuy, Walmart has shown that it means serious business in competing with Amazon. In Q4, Walmart saw a 29% increase in e-Commerce…

Executive Viewpoints March 8

Why ‘Sleeping With The Enemy’ Might Be A Good Strategic Move

If you’ve attended a retail industry conference during the past several years, I’d be willing to bet something like this has happened to you. You’re at a session with a…

Editor's Perspective March 7

Digital Strategies Help Neiman Marcus And Home Depot Improve Omnichannel Personalization

Every retailer is seeking to reach the Promised Land of one-to-one customer personalization. Two brands that are leaders in their respective verticals — Home Depot and Neiman Marcus — use…

Features March 7

Lessons Learned From The 2016 Holiday Shopping Season

Despite some reports of a less-than-stellar return, the 2016 holiday shopping season amassed record-breaking sales for the retail industry.  Black Friday generated a whopping $3.34 billion in online sales and…

Executive Viewpoints March 7

Surprising Customer Service Lessons From 2016

2016 was a strong year for retail thanks to low unemployment, reduced interest rates and increased consumer confidence that led to a surge in spending. The retail rush that took…

Executive Viewpoints March 7
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POS Transaction Speed Optimization: 4 Ways to Go Beyond “Faster EMV”

It has been more than a year since the October 2015 fraud liability shift date and the EMV migration began in the U.S. market. Merchants, acquirers, brand networks and issuers…

Executive Viewpoints March 7

Webcollage Opens Content Community For Retailers And Brands

Product content publishing platform Webcollage has unveiled Montage — a community of selected partner brands and retailers that will combine brand-approved product content with new content of users’ choice, including:…

News March 7

Sisense Develops BI Platform To Simplify Data Analysis

Sisense was launched in 2010 and offers a business intelligence and data analytics solution used to prepare, analyze and visualize data. This SaaS tool is built on technology that enables…

News March 7

Supermarkets Fail To Bridge Consumer-Social Media Gap

While 87% of supermarket shoppers report regularly following one or more social media platforms, just 25% indicate they are friends with or connected to their primary grocery store, according to…

News March 7
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