Retail TouchPoints

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Lagging In-Store Personalization Cost Retailers $150 Billion In 2016

The lack of in-store personalization remains a major pain point for retailers: 49% of U.S. consumers still say they “never” or only “sometimes” receive personalized service while they’re in a…

News March 15

ALDO VP Says ‘Omnichannel’ Thinking Must Go Away

As a Millennial, I certainly get very curious whenever I hear about retailers’ latest initiatives to market to my demographic and the younger Gen Z shoppers. Since these generations are…

Editor's Perspective March 14

Walgreens Fills Top Marketing And Merchandising Posts

Only a few days after filling its recently vacated CIO role from within, Walgreens took additional steps to fill out its C-suite, promoting Adam Holyk to Chief Marketing Officer and…

News March 14

Location Engine Yext Files For IPO

In a move that could raise as much as $100 million, Yext has filed for an Initial Public Offering (IPO) that would make its stock available for purchase as soon…

News March 14

Griffith Takes CEO Reins At Lands’ End

Jerome Griffith has officially assumed the CEO role at Lands’ End three months after being named to the position in December 2016. He has also joined the Lands’ End Board…

News March 14

Maximizing Peak Period Revenues: A 3-Step Guide

The peak holiday period from November through December is increasingly critical for global retailers as their best opportunity of the year to acquire customers and revenues.  Despite numerous reports citing consumers…

Executive Viewpoints March 14

Industry Majors Make Strides In Predicting Consumer Behavior Via New Technologies

Retailers, it seems, have long made information technology investments to tell them what happened — what sold and how many; what products were popular in specific regions; and where additional…

Executive Viewpoints March 14

The Facebook Retail Reinvention

By Debbie Hauss, Editor-in-Chief A few years ago retailers were lamenting their decisions to try to use Facebook as a commerce channel. A Business Insider article made the statement clearly:…

Executive Viewpoints March 14

Deep Space, Retail’s Next Frontier

I want to take you into deep space. That’s where brick-and-mortar retailers are headed if they want to survive and thrive in today’s highly competitive marketplace. Deep space is an…

Executive Viewpoints March 14
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