Retail TouchPoints
Starbucks to Close 250 Locations as Part of Ongoing Restructuring
Top Stories
Latest Posts
Darkstore Raises $1.4 Million For Expansion To 3 New Markets
Darkstore, an on-demand delivery fulfillment startup, has raised $1.4 million in seed financing from PivotNorth Capital. The company plans to use the funding to launch in new markets and expand…
News April 12Can A Business Like United Recover From A Customer Service Nightmare?
I wish the airlines had even more competition than they already do, because I think too often, people are forced to choose unsatisfactory travel options. With a more competitive environment,…
Editor's Perspective April 12Pepsi’s Commercial Controversy: Careless Or Crafty?
Pepsi jumped into a Big Gulp-sized controversy last week when it aired a commercial that featured Kendall Jenner giving a Pepsi can to a police officer in the middle of…
Executive Viewpoints April 12Are Same-Store Sales Still A Meaningful Metric?
With brick-and-mortar retailers declaring bankruptcy at an alarming pace in 2017, some industry observers have been questioning one of retail’s most commonly used measuring sticks: same-store sales. This metric, comparing…
Features April 11Kronos And Oracle Combine Workforce Cloud Offerings
Kronos and Oracle have formed a cloud collaboration relationship to introduce a combined offering in the global human capital management (HCM) market. As part of the collaboration, Kronos is integrating its Kronos Workforce…
News April 11Can A Business Like United Recover From A Customer Service Nightmare?
By Debbie Hauss, Editor-in-Chief I wish the airlines had even more competition than they already do, because I think too often, people are forced to choose unsatisfactory travel options. With…
Executive Viewpoints April 11Vertex Named A Magento Premier Technology Partner
Vertex, a provider of tax technology automation solutions, has been named a Magento Premier Technology Partner. The designation recognizes Vertex for offering solutions that, in combination with Magento Commerce Cloud,…
News April 11The World Is (Still) Flat: The Rise Of The Global Customer
In 2005, Thomas Friedman told us that the world was flat. A New York Times columnist covering globalization and technology, Friedman presented the idea that advancements in technology — 24/7/365 information…
Executive Viewpoints April 11Uncovering E-Commerce Best Practices: 3 Predictions For Success
Planning and executing an e-Commerce strategy always feels a little like throwing spaghetti on the wall to see what sticks. Using data from a particularly busy shopping season, like holiday…
Executive Viewpoints April 11


















