Retail TouchPoints
Register Now: Join Executives from Lowe’s, Academy Sports + Outdoors, Bain & Company and PwC for The Holiday AI Stack Webinar
Top Stories
Latest Posts
Amazon Tests Grocery Pickup In Seattle
While many grocery retailers are going forward with expanding into home delivery, Amazon ironically is moving in the opposite direction. Known for convenience and quick deliveries, the e-Commerce giant, which…
News March 29How Can Brands Fight Organized Retail Crime?
Organized retail crime (ORC) continues to be a thorn in the side of merchants everywhere. In the latest high-profile example of retail theft, New York State officials indicted 12 people…
Executive Viewpoints March 29Nordstrom Names Supply Chain VP, Cuts 106 Customer Service Jobs
Nordstrom has appointed Brent Beabout as EVP of Supply Chain, according to an internal email from Co-President Erik Nordstrom to employees. Beabout will assume the position effective April 3. …
News March 29Ace, BJ’s And QVC Are The Retail Industry’s Customer Experience Leaders
Ace Hardware, BJ’s Wholesale Club and QVC deliver the best customer experience in the retail industry, according to the 2017 Temkin Experience Ratings, an annual customer experience ranking of companies based on a survey…
News March 29Design Essentials Increases Mobile Conversions 68% With New Site Experience
As an online retailer of women’s hair care products that only sells its merchandise physically through third-party retailers such as salons, Design Essentials needs a distinctive e-Commerce presence to keep…
Features March 29Money Can’t Fix What’s Broken At Sears Holdings
By Tim Parry, Managing Editor The end is near, and I believe Q2 2017 will finally be the quarter when Sears Holdings files for bankruptcy and calls it quits. I’m…
Executive Viewpoints March 28Bazaarvoice-TurnTo Partnership Expands Depth Of Consumer-Generated Reviews
Bazaarvoice and TurnTo Networks are partnering to enable TurnTo clients to syndicate their ratings and reviews into the Bazaarvoice Retailer Network. The partnership expands Bazaarvoice’s ability to import consumer-generated content…
News March 28RichRelevance Appoints CEO
RichRelevance has appointed Carl Theobald as President and CEO. Former RichRelevance President and CEO Eduardo Sanchez will remain with the company as a Board Advisor. With 25 years of…
News March 28Influencers Accelerate U.S. E-Commerce Sales In China
For efficient brand impact in China’s massive retail market, more U.S. retailers are turning to key opinion leaders (KOLs) to influence Chinese consumers’ online purchases. Fung Global Retail & Tech…
Executive Viewpoints March 28


















