Retail TouchPoints

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Which Retail Tech Is The Real Deal?

Every year, the retail industry generates hype about the next great technology that’s going to change the customer experience forever. Beacons, RFID, in-store mirrors and recently chatbots have all had…

Executive Viewpoints May 24

Associated Wholesale Grocers Implements Product Discovery Platform

Associated Wholesale Grocers (AWG) has partnered with RangeMe, an online platform designed to streamline new product discovery between retailers and product suppliers. With RangeMe, the co-op food wholesaler aims to scale its retail…

News May 24

Can Amazon Dominate Online Furniture Sales?

The next big move for Amazon will be toward much bigger items: couches, chairs and tables. The online giant is building “four massive warehouses” designed for rapid fulfillment of furniture…

Features May 23

Alexa: Retail’s Next Friend…Or Foe?

By Alicia Esposito, Content Strategist “Alexa, what’s the weather like today?” “Alexa, add coffee to my shopping list.” “Alexa, play David Bowie.” If you asked me a year ago, I…

Executive Viewpoints May 23

JCPenney Fills Top Marketing Spot

Marci Grebstein has been named EVP-Chief Marketing Officer for JCPenney, filling a role that has been vacant since Mary Beth West left the department store retailer to become Chief Growth…

News May 23

Sears Reduces Short-Term Debt Burden With Loan Extension

In the wake of financial struggles that saw the brand report more than $2.2 billion in losses in 2016, Sears Holdings is doing everything it can to stave off a…

News May 23

Bring E-Commerce Advantages In-Store

The most powerful advantage that e-Commerce retailers hold over brick-and-mortar retailers relates to the ability to instantaneously identify customers and their purchasing habits. By leveraging this data, companies like Amazon…

Executive Viewpoints May 23

The Value Of Trust: How Online Reviews Affect The Retail Industry

Customers today will read online reviews from sources like Google and Facebook before they visit your store. And they’ll read online reviews for the products you sell, too. According to…

Executive Viewpoints May 23

From The Store To Your Door: How Location Analytics Enable Home Delivery

The modern consumer’s expectations of retailer performance and service continue to increase exponentially as more and more businesses undergo the inevitable digital transformation toward being completely connected with their customers.…

Executive Viewpoints May 23
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