Retail TouchPoints

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Michaels Turns To Data-Driven Marketing To Personalize Customer Service

Specialty arts and crafts retailer Michaels Stores, Inc., has selected Acxiom, a marketing technology and services company, to help deliver a more personalized customer experience.

News June 6

3 Ways Entrepreneurs Can Use AI To Grow Their Revenue

IBM Watson has become a household name in AI. The software was originally created to beat the best human chess players, but has since morphed into a “do anything and…

Executive Viewpoints June 6

Tapping Consumer Passion Moments To Fuel Engagement

In a world of digitally savvy, multi-tasking consumers, it is becoming harder and harder for brands to capture consumer attention, let alone drive meaningful interactions. It’s not a surprise that…

Executive Viewpoints June 6

Demystifying Personalization

In an ideal world, every interaction with a consumer would be certain. We’d not only instantly process everything about them — where they live, what they have purchased in the…

Executive Viewpoints June 6

5 Ways Store Associates Help Retailers Deal With Showrooming

The demise of retail stores seems to be accelerating. What’s been dubbed as the “Retail Apocalypse” has claimed big-box names like JCPenney, Kmart and Sears, with more retailers popping up…

Executive Viewpoints June 6

Geoblink Unveils Location Intelligence Platform

Geoblink offers a geospatial business intelligence platform aimed at businesses heavily dependent on location data. The platform is designed to help retailers find new stores for openings, analyzing their store…

News June 6

Sealed Air Releases Inflatable Packaging Solution

Sealed Air has released the Fill-Air FLOW system, an inflatable packaging solution designed to provide a space-saving, cost-saving and environmentally friendly alternative to the use of polystyrene “peanuts” as cushioning…

News June 6

Tapping Into Next-Gen Talent: How Retailers Can Engage Gen Z Hourly Employees

Look out Millennials — there’s a new generation of digital natives invading the workforce. Dubbed Generation Z, this post-Millennial cohort is the first of its kind to grow up surrounded…

Executive Viewpoints June 6

Will Walmart’s Innovation Strategies Pay Off?

By Debbie Hauss, Editor-in-Chief I admit it: I am not a regular Walmart shopper. Part of the reason is there literally are no Walmart stores near my home in New…

Executive Viewpoints June 6
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