Retail TouchPoints
Are Shoppers Ready for Muse AI Agentic Commerce?
Top Stories
Latest Posts
Why Simon Is Investing In Retail Technology, And What It Means For Retail Overall
Every day, we hear about the future of brick-and-mortar and the changes retailers and REITs are making to stay relevant in a constantly evolving industry. Retail real estate leader Simon…
Executive Viewpoints July 11Retail Of Things: That’s How We Like To Call It!
In the past decade, there has seemingly existed much ado about something termed as the ‘Internet of Things’ (IoT). Industry experts, technologists and researchers have since then devoted resources —…
Executive Viewpoints July 11Unified Customer Data Is The Key To True Customer-Centricity
Retailers may believe they’re already well on the path to customer-centricity, and that only a few tweaks — such as making shoppers’ online activity visible to in-store associates — are…
Features July 11The New Customer Loyalty Formula
Over the last decade, consumers have demanded more choice — and retailers are delivering through the scaling power of online commerce. Yet choice begets complexity, and shoppers are feeling the…
Executive Viewpoints July 11Verizon Unveils Visual Interactive Calling
Verizon Enterprise Solutions has introduced its Visual Interactive Calling service, which is designed to make it easier for consumers to connect with contact center agents without exiting a mobile app.…
News July 11Aruba Introduces Integrated Asset Tracking Solution
Aruba, a Hewlett Packard Enterprise company that provides networking solutions, released its Asset Tracking Solution, which aims to help retailers streamline the process of locating goods and equipment. The solution…
News July 11‘Disturbingly Slow’ Site Performance Still Plagues Retailers
Industry best practices dictate that web pages should load within 3 seconds, but it takes the average retail page 9.5 seconds on mobile and 16.6 seconds on desktop to load…
News July 11eBags Goes Beyond ‘Extreme Deals’ With Prime Day Looming
Retailers have debated back and forth about how they’re going to generate sales and traffic on Prime Day, but one online retailer is turning to both its own e-Commerce site…
Features July 11Top 7 Prime Day Predictions: Amazon’s Billion-Dollar Day?
Prime Day 2016 reached historic levels for Amazon, with the e-Commerce giant touting that it had its “biggest day ever.” But that’s last year’s news. In its third year, the…
News July 10


















