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TurnTo Networks Releases Inbox Submission Solution
Customer-generated content solutions provider TurnTo Networks has launched its Inbox Submission feature for online merchants and brands. The technology is designed to increase the collection of user generated content (UGC)…
News June 27
Seven Key Indicators Of A Loyalty Program That Truly Drives Devotion
Retailers are regularly revamping, enhancing and merging their loyalty and rewards programs to create devoted customers — as in, the most desirable relationship, characterized by intimacy, passion and commitment to…
Executive Viewpoints June 27
60% Of Retailers Want To Provide ‘Human-Like’ AI Customer Service
As digital strategies become the imperative, retailers are looking seriously at the capabilities of Artificial Intelligence (AI): 60% want AI to provide human-like recommendations for automated customer support/advice, according to…
News June 27UPS Holiday Surcharge Increases Force Retailers To Rethink Last Mile Priorities
UPS plans to charge retailers extra fees to deliver packages during the 2017 holiday shopping season, backing retailers of all sizes into a corner since they’re already paying the price…
News June 26
More M&As Won’t Surprise 67% Of C-Level Retail Execs In 2017
The recent Amazon–Whole Foods megadeal is proof that the retail industry can continue to thrive even though bankruptcies and store closures have become commonplace. In fact, 67% of C-level retail…
News June 26Can Big Data and Predictive Analytics Rescue the Retail Industry?
By Georges Smine, Opera Solutions Recent news about closures of brick-and-mortar stores paints a gloomy picture for the retail industry, with retailers seemingly having no hope for recovery in the…
Executive Viewpoints June 26
Former Express Marketing Exec Joins NRF
The National Retail Federation (NRF) has appointed Cristina Ceresoli, former VP of Marketing and Public Relations at Express, as its new SVP for retail strategy. In her new role, Ceresoli…
News June 23Dynamic Pricing Unleashed: Dynamic Pricing Beyond E-Commerce
By Cheryl Sullivan, Revionics Dynamic Pricing, or high-frequency pricing, is a growing trend in the retail industry. It is being driven by the digital explosion, hyper-competitive environment and the ever-connected…
Executive Viewpoints June 23
City Furniture Cuts Shopper Journey Time 50% With Associate-Facing Apps
In conjunction with IBM and Apple, City Furniture has developed new mobile apps to improve the customer experience within its showrooms. The move has significantly enhanced shopper-associate interaction, cutting in…
Features June 23
