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A Tale Of Two Cafes: How Prioritizing CX Helped Panera And Hurt Starbucks
Business leaders who know how to identify the biggest barriers to the success of their organization are often praised, and yet we know this factor doesn’t always provide the desired…
Executive Viewpoints October 24
Paytronix Adds 3 New POS Systems
Paytronix Systems, Inc., a provider of reward program software, has integrated three additional POS systems into its rewards platform: Gilbarco Passport, NCR Radiant and Verifone Commander. The newly completed integrations are designed…
News October 24
FullStory Releases Report Card To Rate Online Shopper Frustration
FullStory has released Rage Grade, a platform that uses machine intelligence to understand in aggregate all the frustration signals generated by online shoppers. The tool is designed to enable users…
News October 24
The Value Of Virtual Reality In Retail: Will New Use Cases Counter Skepticism?
Photo courtesy of Groove Jones. Is virtual reality ready for prime time in retail? The truth is, some may argue yes and others may argue no. The technology — which…
News October 24
Smartphone Users Spend 7X More Time On Apps Than On Mobile Sites
Smartphone users spend more than 7X more time in native apps than on mobile browsers, and they tend to access them 13X more often, according to a survey from App…
News October 24Target To Remodel 1,000 Stores Amid Small-Format Success
Target is set to remodel 1,000 stores by the end of 2020, an addendum to the retailer’s initial decision to remodel 600 stores by 2019. CEO Brian Cornell announced the…
News October 23The Grinch Who Stole Retailers’ Online Christmas
By Chemi Katz, Namogoo With holiday shopping season nearly upon us, now is the time to make any last-minute tweaks to your e-Commerce strategy. For most online retailers, this means…
Executive Viewpoints October 23
DXL Group Uses Data Analytics That Add Science To Decision Making
Destination XL Group has rolled out DynamicAction to unify its data across the digital business and arrive at actionable insights faster. DXL turned to the platform to help it discover…
News October 23Can The Limited Brand Be Reborn As An Online Only Retailer?
Nearly a year after filing for bankruptcy, shuttering its stores and selling off its e-Commerce domain and brand name, The Limited is attempting a comeback. The retailer, now owned by…
News October 23
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