Retail TouchPoints
‘Holiday 2026 Will Feel Different’: From AI to Consumer Behavior, Retail Experts Weigh in on What to Expect
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Webcollage Launches Mosaic For Interactive Product Pages
Webcollage has launched Mosaic, an interactive tool designed to enable brands and retailers to strategically place rich product assets in key product page positions. The solution is designed to take…
News October 10Worldpay Upgrades Total Payment Platform
Worldpay U.S. has upgraded to its Worldpay Total offering, an omnichannel payment platform designed to let merchants connect and simplify payments across all sales channels through a single integration point. These new capabilities…
News October 10Customer Lifecycle Marketing: A Simple Yet Powerful Concept
Studies show it costs nearly five times as much to acquire customers than to retain them over the long term. For marketers, this makes sense. Rather than spending valuable time…
Executive Viewpoints October 10Data Convergence; The Role of Machine Learning in Retail
Big-data driven changes are sweeping through the retail industry. Though the retail sector is no stranger to big data, much of the focus has been on analyzing historical data. While…
Executive Viewpoints October 10Q&A: How ‘Corporate Culture’ Became A Bottom-Line Issue
When it’s placed alongside more concrete assets like real estate, on-hand inventory and a healthy marketing budget, “corporate culture” can seem like a wimp. Certainly it’s nice to have a…
Editor's Perspective October 10The Customer Knows Best: Why Retailers Need To Work Like Consumers Shop
In the digital age, consumers have been treated to a steady parade of innovations that have improved the shopping experience. From online shopping to computer-generated fitting rooms to virtual stylists,…
Executive Viewpoints October 105 Things Retailers Need To Know About The Impending TLS Deadline
In the war against increasingly sophisticated hackers, retailers continue to find themselves on the front lines, grappling with the unfortunate reality that there is no easy fix for their difficult…
Executive Viewpoints October 103 Retailer Perspectives On Future Business Success: Hershey’s, Jo-Ann Stores, TechStyle
The onslaught of bankruptcies and acquisitions is motivating the smartest and most innovative retail businesses to find new ways to capture consumers’ attention, build brand loyalty and deliver on the…
Features October 1046% Of Shoppers Have ‘Called Out’ Brands On Social Media
Social media has raised the stakes of retail customer service: 81% of shoppers say social media has increased accountability for brands, and only 8% would stay silent if they saw inappropriate behavior…
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