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46% Of Shoppers Have ‘Called Out’ Brands On Social Media
Social media has raised the stakes of retail customer service: 81% of shoppers say social media has increased accountability for brands, and only 8% would stay silent if they saw inappropriate behavior…
News October 10Better Late Than Never: Costco Launches Online Grocery Options
The growth of online delivery and price wars have been the two biggest grocery buzzwords this year, especially in the wake of the Amazon–Whole Foods and Albertsons–Plated acquisitions. Now one…
News October 9
Bpost Acquires Radial For $820 Million To Bolster Cross-Border Commerce
As the battle among major logistics players continues to rage on, with even Amazon reportedly set to join the mix, one more logistics company is seeking to expand its global…
News October 9
Have Retailers Killed Black Friday?
Retailers may have sensed that Black Friday has been losing its punch as the single-day sales bonanza that kicks off the holiday season, but new research confirms just how sharp…
Features October 9Reducing Retail Employees’ Stress By Building A Benefits-Focused Culture
By Chris Whitlow, Edukate Stress plays a huge role in the productivity, focus and feelings of employees. Stressed employees can lose the ability to be present and attentive in the…
Executive Viewpoints October 9
Sears CEO Gives Struggling Retailer Yet Another Cash Infusion
Sears Holdings CEO and Chairman Eddie Lampert has gifted his company with an early holiday present. Affiliates of Lampert’s hedge fund, ESL Investments, loaned Sears $100 million in cash, according…
News October 6
Bluecore Secures $35M In Series C Funding
Bluecore, a behavioral and product data company, has raised $35 million in Series C funding. The round was left by Norwest Venture Partners with participation from existing investors Georgian Partners, FirstMark…
News October 6Amazon Tests Delivery Service On West Coast; Further Expansion In 2018?
As if Amazon hasn’t already done enough to keep retailers up at night, the company may be building out its own delivery service, according to Bloomberg. The trial service, called…
News October 6Gap Inc. Empowers Intermix Brand With Retail Cloud Services
Gap Inc. has deployed a variety of Oracle Retail Cloud Services to help drive end-to-end retail operations and empower the business teams of the company’s Intermix brand, a fashion retailer…
News October 6
