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Customer Service Really Is The Key To Customer Happiness
By Debbie Hauss, Editor-in-Chief Last week I had the opportunity to Chair the Retail Day at the GITEX Technology event in Dubai, UAE. It was a unique experience in many…
Executive Viewpoints October 17
Who Stole My Profits? An Insight To Hidden Ways In Which Your Business Is Bleeding
Running a successful retail business? You’re probably making unprecedented sales across channels, and the picture of the future looks golden. But there is something that’s bothering you, right? Revenue is…
Executive Viewpoints October 17
Nisum Releases QuickOut For One-Click Online Shopping
Nisum has unveiled its QuickOut service offering, which is designed to be a mobile-first, single-page checkout framework for online retailers.The global consulting firm analyzed retailer shopping carts, customer expectations, digital…
News October 17
Influenster Introduces Video Review Feature
Influenster, a product discovery and reviews platform,announced the addition of a video review feature designed to allow users to upload short-form videos of product reviews on the app. The video…
News October 17
When It Matters Most, Shoppers Welcome Texts
While shoppers typically prefer to receive messages from retailers via email (especially for record-keeping), they’re warming up to text messages and push notifications. Now, 36% of shoppers prefer to receive…
News October 17
Catalina Names New Global Chief Retail Officer
Catalina, a shopper intelligence and personalized digital media platform, has appointed Tom Corley as Global Chief Retail Officer and President of U.S. Retail. Prior to joining Catalina Corley held leadership…
News October 16Meal Kit Provider Adds AmazonFresh Fulfillment Option
eMeals, which already offers integration with Walmart Grocery, Kroger ClickList and Instacart, has added AmazonFresh as a fulfillment option. Subscribers can send the shopping lists that are generated for meals…
News October 16
Diane Von Furstenberg, Wolf & Badger And ColourPop Test Mobile Product Discovery
Diane von Furstenberg, Wolf & Badger and ColourPop are among 20 businesses testing the Qubit Aura beta platform, a product discovery solution designed for mobile commerce. Wolf & Badger already…
News October 16
Nordstrom Suspends Plan To Go Private, Will Remain Public In 2017
Four months after setting up a special committee to explore the possibility of taking its namesake brand private, the Nordstrom family has tabled the idea for the remainder of 2017.…
News October 16
