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Target Rolls Out Mobile AR For Furniture And Home Products
Target is making its next move into augmented reality (AR) with the “See It In Your Space” mobile feature, designed to display three-dimensional versions of Target products within shoppers’ homes.…
News October 26Exclusive Q&A: Victra Chief Experience Officer
Editor’s note: Two days before my interview with Michael Moore, his company, A Wireless, officially changed its name to Victra. The largest authorized Verizon retailer in the U.S., Victra operates…
News October 26Macy’s, Best Buy Among 150+ Retailers Leveraging RetailMeNot Cash Back Offers
More than 150 retailers including Macy’s, American Eagle Outfitters and Best Buy have expanded their content on RetailMeNot to include Cash Back Offers. In the past 12 months, RetailMeNot Cash…
News October 25What Makes The Beauty Industry So Successful? One Word: Inclusivity
With so many retailers struggling these days, I can’t help but notice that the beauty industry continues to thrive. The New York Times reported earlier this year that “prestige beauty sales in…
Editor's Perspective October 25Hudson’s Bay Sells Lord & Taylor NYC Store For $850 Million
In another example of the diminishing value of department store real estate, Hudson’s Bay Company (HBC) is selling the Lord & Taylor New York City flagship store to a joint…
News October 25Amazon Key Gets Deliveries Off The Front Porch
Amazon is determined to get its foot in the door of customers’ homes — even when the homeowner isn’t there. The new Amazon Key service combines the Amazon Cloud Cam with…
News October 25Alexa, Will Voice Device Risks Outweigh Potential Benefits?
Voice activation technology is gaining popularity with retailers and consumers. While these technologies have strong growth potential, they issues related to privacy, glitches and who within the household gets to…
Executive Viewpoints October 25Tommy Bahama, Costco, Foot Locker CEOs Chart Diverse Paths To Success
At the SAP Retail Executive Forum held earlier this month in New York City, chief executives from a diverse group of retailers shared some of the “secret ingredients” that have…
Features October 25The Power of Pumpkin — How Seasonal Trends Create New CX Opportunity For Brands
By Gordon White, Acticall Sitel Group Sunday is shopping day in my house, a necessary trip to the local Trader Joe’s to stock up on essentials like Brown Rice Marshmallow…
Executive Viewpoints October 24


















